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Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

Madison, WI

4.6
289 Reviews

289 Reviews of Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

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August 14, 2018

Helpful, fast and accurate I wanted to get an oil change on the spur of the moment, and I went where I knew I could get the oil change, my brakes inspected and any recalls check More

by JeepCrawler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kulp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Johnson,
August 08, 2018

Good Service Warm greeting clear communication and stellar customer service. 5 star service advisor who throughly checked over our car and provided an honest asse More

by 12Orioles?!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Dendaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2018

Serviced my Dodge Journey I can’t say enough about the great service I get at this dealership not only on my car but the staff is excellent and the waiting room is great! I wo More

by Hubler, TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Im terrible at remembering names but they always introduce themselves when I arrive.
June 23, 2018

Awesome service , great customer service, Bryan was very friendly and he talked and joked around with us for quite awhile. Very great employee. We definitely will be More

by Keith8621$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kufalk
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2018

Great customer service. I dropped off my car and took the shuttle to work. My car was finished before lunch and I was picked up again to get me car. I wish everything was thi More

by Wz7xjw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Zurn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase the shuttle driver
June 21, 2018

Russ Darrow Jeep Russ Darrow had the Jeep for a week and I don’t believe they even looked at it or they didn’t want to mess with a skim module so we went and picked it More

by Jr
Recommend Dealer
No
Employees Worked With
Ian Johnson,
May 31, 2018

The Best in Madison I have used Russ Darrow for many years. They are honest, great to work with and professional. I get my oil changes and car maintenance there as well. More

by Lisa1516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kulp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2018

Lol change I've been going to this service center since I moved back. The customer service is excellent. And the techs are very friendly and very knowlegable More

by Freddyj71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Fassbender
April 23, 2018

Service department is awesome! I always am very comfortable taking my vehicle in for service at Russ Darrow East. They are friendly and helpful and answer even my silliest questions More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kufalk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Reid
April 10, 2018

Great job! Steve went above and beyond expectations to get our car fixed. He answered all of our questions we had, very knowledgeable!! The cashier, Cheyenne More

by Nancy18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier, Cheyenne, Steven Fassbender
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