Back

Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

Madison, WI

4.6
288 Reviews

288 Reviews of Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

Sort by
March 28, 2018

Great sales and service experiences. Crystal in sales and Scott in service to above and beyond when taking care of their customers. They make every visit an enjoyable experience. They tru More

by TERI ANNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Reid
March 20, 2018

Wecloming staff I would recommend this dealer they take the time to explain what needs to be done to your car and give you their honest opinion of what you should do. More

by Amanda g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Olson, Steven Fassbender
March 19, 2018

Quick and easy . Bryan was helpful and kept me informed throughout the process. With a hectic schedule, I like that I can stop in for service when it's convenient f More

by Jeepfleet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kufalk
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2018

Excellent service I’m very pleased with this dealership service. They always get me in right away and do an excellent job. They’re very friendly and knowledgeable. More

by Sarah123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2018

Great service They diagnosed the problem and had the part in stock to fix it. My Ram was ready when promised. Easy to schedule an appointment for the work. More

by Davem18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2018

Satisfactory Visit Welcoming and friendly, they assessed my problem and discussed it with me before fixing. Quoted me on multiple tire brands and completed the work in More

by Kannaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m sorry, I don’t remember
February 25, 2018

Wonderful service Bought a certified wrangler from a separate dealership two weeks ago and the check engine light came on. Luke in the service department was more than More

by Scottyzigz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Dendaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2018

Oil change and inspection First time at this Jeep dealership. Steven was kind and provided me with great and honest information regarding my car. Will continue to visit this de More

by Tmi23946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Fassbender
January 20, 2018

1st maintenance oil change etc A very good job no appointment just drove in and 45 min later oil and tire rotation done.. Car wash leaves car set no drying More

by David Voeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyson Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2018

Oil change Greeted upon arrival, explained why I was there, took my car to service it & was returned on a timely basis Also, great atmosphere & very friendly. More

by tjhubler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kufalk
5.0
This rating includes all reviews, with more weight given to recent reviews.