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Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center
Madison, WI
417 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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417 Reviews of Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center
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July 28, 2021
Was on a roadtrip from California needed my oil changed. Called the Dealership side they had an express lube..everyone very friendly and professional.Over heard service adviser explaining services being d Called the Dealership side they had an express lube..everyone very friendly and professional.Over heard service adviser explaining services being done The Advisers where very thorough on explaining issues with there vehicles. Really seemed to enjoy working at The Dealership!! More
by William from California
Employees Worked With
June 14, 2021
Easy to deal with , great customer service special BRIAN at service department . Easy to make appointments . Service department very good job .on time to handle the job done at service department . Easy to make appointments . Service department very good job .on time to handle the job done More
by Gallagher0326
Employees Worked With
June 10, 2021
Always great service, no matter who you deal with!! Very convenient online scheduling as well. Friendly and knowledgeable service people, and a nice waiting room🙂 convenient online scheduling as well. Friendly and knowledgeable service people, and a nice waiting room🙂 More
by Kelly M
Employees Worked With
Other Employees :
Steven Fassbender, Ian Johnson,
February 22, 2021
Brought car in for oil change and adding an accessory quick service car cleaned. Polite staff explained all that was done professional detailed work. Called when work complete. quick service car cleaned. Polite staff explained all that was done professional detailed work. Called when work complete. More
by Rob
February 20, 2021
Emergency stop at this dealership during travel through the area and they did not disappoint! Got us right in and back on road quickly. Very courteous service department and we appreciate! the area and they did not disappoint! Got us right in and back on road quickly. Very courteous service department and we appreciate! More
by Tdevl777
Employees Worked With
February 14, 2021
They were very helpful and I was able to get in and out very quickly. The staff were polite and courteous. Rob was super nice. very quickly. The staff were polite and courteous. Rob was super nice. More
by dirobcats01
January 13, 2021
Timely service, thorough review of what service I needed today and in the near future. Comfortable and clean customer waiting area. Bryan always keeps me well informed and is the best to work with! today and in the near future. Comfortable and clean customer waiting area. Bryan always keeps me well informed and is the best to work with! More
by Bryan K
January 09, 2021
I had a 10:00 appointment,for an oil change and tire rotation..I asked Ian about the recommended replacing of the AC filter.. He patiently explained how it works and why it needed changing. He was done rotation..I asked Ian about the recommended replacing of the AC filter.. He patiently explained how it works and why it needed changing. He was done by 11:00 and even fixed a recall item I was not aware of. Very nice, polite, knowledgeable and personable young man. I will request him for my next service. More
by phenom.woman60
Employees Worked With
Ian Johnson,
January 06, 2021
Dealer is charging 3.5% additional fee to use a credit card to pay for regular service. Enough for me to look elsewhere for service and buying a car. card to pay for regular service. Enough for me to look elsewhere for service and buying a car. More
by 750 buyer
Employees Worked With
December 30, 2020
Just had a quick bulb replacement done, but they were very accommodating and super quick. Rob explained everything and was great to work with. I will be back for all of my future vehicle maintenance! very accommodating and super quick. Rob explained everything and was great to work with. I will be back for all of my future vehicle maintenance! More
by mlovicott
Employees Worked With
