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Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center
Madison, WI
389 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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389 Reviews of Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center
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June 18, 2025
Tried to give me the wrong car at first. Car was done nice, liked the video i got Car was done nice, liked the video i got More
by KENZIE.ELIZABETH.ERICKSON
Verified Customer
June 17, 2025
I really appreciate the time and patience that they took with troubleshooting my vehicle. Electrical problems can be difficult and when I had a concern about something disconnected, they got me in immediate with troubleshooting my vehicle. Electrical problems can be difficult and when I had a concern about something disconnected, they got me in immediately and fixed it. More
by Sweetteamadison
Employees Worked With
June 17, 2025
The service agent met me immediately upon arrival and got my car in and out in less than one hour for a routine oil change. Great waiting area. They even sent me a real time video of the tech working under my car in and out in less than one hour for a routine oil change. Great waiting area. They even sent me a real time video of the tech working under my car describing the condition of.brakes, tires, dissension, etc. Awesome staff. More
by John M. Gomoll
Employees Worked With
June 17, 2025
Great job of responding to questions and providing information. Also prompt scheduling and service. Thanks information. Also prompt scheduling and service. Thanks More
by JOHNGLENDONGALLIGAN
Employees Worked With
June 15, 2025
Excellent, prompt service as usual! Pleasant interaction with all persons I came in contact with! Pleasant interaction with all persons I came in contact with! More
by SHIRLEYWICKERSHAM
Employees Worked With
June 15, 2025
Worked hard to get the issue resolved, communicated through our the process and had my truck ready within a day. through our the process and had my truck ready within a day. More
by zak18_99
Employees Worked With
June 14, 2025
Fantastic client service dept and the work they do is amazing. Highly recommend taking your vehicle there. amazing. Highly recommend taking your vehicle there. More
by andrew@bioonemilwaukee.com
June 14, 2025
Very difficult experience for me with my new 2025 dodge ram 1500. Nothing wrong with it… just wouldn’t start. No answer since it started for them, and couldn’t recreate the issue. Very ki ram 1500. Nothing wrong with it… just wouldn’t start. No answer since it started for them, and couldn’t recreate the issue. Very kind staff! More
by MAMAROO1957
Employees Worked With
June 14, 2025
Tried to charge me an extra almost $400 on my total bill. I corrected the woman working and she told me the extra almost $400 was the 3% credit card charge on an almost $2500 bill. I again corrected her that I corrected the woman working and she told me the extra almost $400 was the 3% credit card charge on an almost $2500 bill. I again corrected her that the math does not add up. She incorrectly entered my total. Eventually put in the correct amount. More
by Annoyed customer
Employees Worked With
Steve
June 12, 2025
Great service all around. Like that I can work in the waiting area while service is being provided Like that I can work in the waiting area while service is being provided More
by JANE.ELIZABETH.GLYNN
Employees Worked With
