Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

They service was very nice and they answered the question I needed with good advice I needed with good advice More

Excellent and efficient customer service! Waiting room is very pleasant and enjoy the free popcorn and hot drink! Waiting room is very pleasant and enjoy the free popcorn and hot drink! More

Chris was super helpful, the service was fast, and he saved me a ton of money! saved me a ton of money! More

I was told after a test drive everything was good to go. I picked my Jeep up at my Grandsons house in Madison Sunday because that's where it broke down and had to be towed to Russ Darrow. On the way home to I picked my Jeep up at my Grandsons house in Madison Sunday because that's where it broke down and had to be towed to Russ Darrow. On the way home to Green Bay it was shimmying in the front, there was clunking under the vehicle and my cruise control gave me an error to fix it immediately. I drove it to Chrysler World Monday and they informed me the front sway bars need replacing, the back shocks and mounts need replacing because they were leaking, Also the steering needs replacing. And the tires need balancing . It was very disheartening the amount of things missed and needing replacement. This vehicle only has just under 36000 miles and should not be this bad. Very disappointed at the overall quality of this vehicle. More

0 communication between sales and management, the sales guy was a bothersome guy who did nothing but talk and lie about what they did and did not have available. We found a new car at a competitor in anoth guy was a bothersome guy who did nothing but talk and lie about what they did and did not have available. We found a new car at a competitor in another city. More

Good response to service needs. The service department is courteous, explains service needs and services the auto quickly. The service department is courteous, explains service needs and services the auto quickly. More

Great service provided by Bryan and technicians. Always very helpful and interested in my concerns and questions about my truck. Always very helpful and interested in my concerns and questions about my truck. More

Got me in and out quickly the uber was prompt should I smell oil when driving now smell oil when driving now More

Great experience, warranty work done correctly. Found an exhaust leak, repaired that very satisfied. Would recommend this dealership to everyone. Found an exhaust leak, repaired that very satisfied. Would recommend this dealership to everyone. More

I needed advise and estimate for complicated problem. I got concise information with good explanation of pros and cons of proceeding with repair which enabled me to make informed decision. I got concise information with good explanation of pros and cons of proceeding with repair which enabled me to make informed decision. More