Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

Friendly. Willing to help me with techie stuff. Answered all of my questions. Also took time to pair my phone that I had somehow lost. Willing to help me with techie stuff. Answered all of my questions. Also took time to pair my phone that I had somehow lost. More

Chris Ziegler serviced my vehicle with a oil change and tire rotation. I had a small screw in one of my tires and he even filled it for me and patched the hole! Couldn't ask for better service. It's servic tire rotation. I had a small screw in one of my tires and he even filled it for me and patched the hole! Couldn't ask for better service. It's service like that which you rarely find anymore from any other company. Thank you Chris at Russ Darrow! More

I always have a great service experience with brian. He explains everything to me in a language that I understand and that's hard to find. It's all about taking time with your customer and ??brian.Does He explains everything to me in a language that I understand and that's hard to find. It's all about taking time with your customer and ??brian.Does an excellent job of that. More

Very good service and communication are very good too, nice space to wait until the car is ready nice space to wait until the car is ready More

Very good service Iwas in and out in a timely manner and the video was nice the video was nice More

My experience with Russ Darrow has been largely positive. The salesman who worked with us on our purchase was informative and professional. We recently dealt with the service department and they were also he The salesman who worked with us on our purchase was informative and professional. We recently dealt with the service department and they were also helpful and professional. More

Always pleased with the service and waiting area very nice Always prompt and keeps me informed nice Always prompt and keeps me informed More

Everyone was friendly and helpful I loved getting the video of the work done in my van explaining what looked good video of the work done in my van explaining what looked good More

Chris is great but the steering wheel wasnt center when my wife picked up car. Had to bring the car back the same day to fix. Had the same problem happenend back in October when we had the car in last my wife picked up car. Had to bring the car back the same day to fix. Had the same problem happenend back in October when we had the car in last time for service. More

He kept me updated on when my car would be done Very friendly and very thorough friendly and very thorough More