Russ Darrow Chrysler Jeep Dodge RAM of West Bend

This dealer advertised on their website, yet the pictures were not of the actual car. When I called they stated that it was just a test picture and that the van hadn't passed inspection yet. I feel this is v were not of the actual car. When I called they stated that it was just a test picture and that the van hadn't passed inspection yet. I feel this is very bad practice- it is misleading and I feel you shouldn't advertise a car that they don't have. I would not recommend this dealer due to false advertising. alison More

Jaime was so great…. He made sure everything was ok and kept in touch with me before I even made it to dealership. He made sure everything was ok and kept in touch with me before I even made it to dealership. More

Easy pain free experience. Pleasure doing business with you. Everything was so easy. Will do business here again. Pleasure doing business with you. Everything was so easy. Will do business here again. More

Great sales, I was very impressed and had much respect. We drove 4 hours to seal the deal on my husbands dream car. Thank you guys so much! Big shout out to Justin Schmidt, Larry and Rob! We will definetly We drove 4 hours to seal the deal on my husbands dream car. Thank you guys so much! Big shout out to Justin Schmidt, Larry and Rob! We will definetly return for another purchase! More

What I was promised was never achieved. My Jeep broke down constantly and even after everytime bringing it in was never fixed and I felt like I was an annoyances asking them to fix it. The My Jeep broke down constantly and even after everytime bringing it in was never fixed and I felt like I was an annoyances asking them to fix it. The service manager was one of the rudest people I have ever dealt with and I’m in the service industry! After putting over 12k into the Jeep you tell me I need to pay 4k to put it back, which when speaking to the original GM was promised that would never be a problem. Will never buy from Jeep again and I will tell everyone too! After expressing my feelings no one was sympathetic of the time and money spent! I will say Janessa is amazing though! More

They were very easy to work with Mom son loves his new truck thanks for the help truck thanks for the help More

The sales representative was very friendly offering me something to drink or popcorn. Once in the vehicle he explained all the different features of the vehicle. Showed me the car fax report and went thro something to drink or popcorn. Once in the vehicle he explained all the different features of the vehicle. Showed me the car fax report and went through it. The financial representative was very friendly. Explained all the paperwork involved very well. Didn't try to push me into taking any of the extra warranty coverages. More

Wonderful experience, everyone was so professional and accommodating, will highly recommend Russ Darrow Chrysler West Bend to all my friends and family. accommodating, will highly recommend Russ Darrow Chrysler West Bend to all my friends and family. More

Excellent customer service and friendly staff. Easy purchase of the jeep by Justin and his manager Justin. Easy purchase of the jeep by Justin and his manager Justin. More

I was very happy with the experience and level of service they provided in purchasing my new Jeep. Thanks! they provided in purchasing my new Jeep. Thanks! More