Russ Darrow Chrysler Jeep Dodge RAM of West Bend

Everyone was very helpful They were very busy and purchasing our car took a long time. Jim did everything he could to expedite the process and make us comfortable while we wai They were very busy and purchasing our car took a long time. Jim did everything he could to expedite the process and make us comfortable while we waited. More

2018 Ram 1500 diesel Easy , quick vehicle purchase and trade in .I would recommend Jason as a sales representative as he is a worker. Larry got the paperwork done quickly Easy , quick vehicle purchase and trade in .I would recommend Jason as a sales representative as he is a worker. Larry got the paperwork done quickly considering the work load he had.Jon was knowledgeable about the products he was selling. More

Jim Salesman Had an amazing experience! Jim helped us with everything we asked! I would highly recommend asking for him if you go in. He was very kind to us!! Had an amazing experience! Jim helped us with everything we asked! I would highly recommend asking for him if you go in. He was very kind to us!! More

Changing of oil and rotating of tires I was very satisfied with the workmanship and quality of work done to my Jeep. I was informed about what the technician was going to do to my Jeep and I was very satisfied with the workmanship and quality of work done to my Jeep. I was informed about what the technician was going to do to my Jeep and what exactly the cost would be. Satisfied customer. More

Helpful Had to buy a car due to my old car failing. Came in with questions about buying used vs leasing. They were patient as I test drove a few. Got a quote Had to buy a car due to my old car failing. Came in with questions about buying used vs leasing. They were patient as I test drove a few. Got a quote on one that I wasn't sure I was going to go with. Had to think about the decision to spend more than I hoped. Went back and test drove a different car and purchased a car with low miles and a warranty. Thankful for the help! More

Awesome service! Recently purchased our new vehicle from this dealership and we had dealt with Dan. He was very friendly and a great help with any questions that we ha Recently purchased our new vehicle from this dealership and we had dealt with Dan. He was very friendly and a great help with any questions that we had! Definitely would recommend Dan as your man to go too! Very pleased with our experience there!! More

Happy customer Dan is so easy & great to work with! This is my second Renegade and I’ve been happy with my experience with the dealership thus far! Dan is so easy & great to work with! This is my second Renegade and I’ve been happy with my experience with the dealership thus far! More

A Great Experience We had a very long day of car shopping when we got to Russ Darrow. Jim approached us and really listened to what we were looking for and what was impo We had a very long day of car shopping when we got to Russ Darrow. Jim approached us and really listened to what we were looking for and what was important to us. He was not pushy at all, but really tried to find something that would work for our family. We ended up with a great vehicle and I’m so grateful for Jim’s help in the process. More

Visit on 09-06-18 Got oil change and inspection. The service employee Kate was exceptional friendly, courteous and very helpful in answering my questions. She went ou Got oil change and inspection. The service employee Kate was exceptional friendly, courteous and very helpful in answering my questions. She went out of her way in looking up information for me about my vehicle and suggesting how to contact sources that will provide more services to me such as updating my GPS and getting an extended warranty on my vehicle. Everyone in the dealership was friendly and the service was excellent. I also appreciated the free car wash. More

Smooth Process Test drove a car and worked the deal out via email that day. Came in the next day to wrap everything up and sign the paperwork. No hassle, no hard s Test drove a car and worked the deal out via email that day. Came in the next day to wrap everything up and sign the paperwork. No hassle, no hard sell. Will be back next time I need a car. More