Russ Darrow Chrysler Jeep Dodge RAM of West Bend

Purchased 2015 Jeep Cherokee Latitude The staff at Russ Darrow West Bend went above and beyond on the purchase of our vehicle. We found it on line and they brought it to the West Bend loca The staff at Russ Darrow West Bend went above and beyond on the purchase of our vehicle. We found it on line and they brought it to the West Bend location for us to test drive. They were willing to work with us as far as a final purchase price. Shout out to Rick for being a great salesman, Jon for finding us the best rate and doing all the paperwork even when he was not feeling the greatest and Ani for being so friendly!! More

Great experience. I had never been an Dodge owner, but a friend had told me to test drive a before buy anything. I drove the Classic Ram not impressed. The salespeople I had never been an Dodge owner, but a friend had told me to test drive a before buy anything. I drove the Classic Ram not impressed. The salespeople asked if I had time to drive the new redesign Ram truck. I drove the new truck and by the time I got back to the dealer, I had changed my mind. They got the numbers where they need to be, they had to work pretty hard to find the color I wanted. So over all a great experience. More

Jim was great to work with. I was looking to buy my first car, so this process was very new for me! Jim helped my parents and I so much, he really made the process easy. He was a I was looking to buy my first car, so this process was very new for me! Jim helped my parents and I so much, he really made the process easy. He was always on standby to answer any question we had along the way. More

Summary of Russ Darrow They turned around there customer service and experience with the vehicles. Motivated people to help the customers find the right vehicle for there fa They turned around there customer service and experience with the vehicles. Motivated people to help the customers find the right vehicle for there families that they would need. More

Excellent Experience Jason, the Salesman, wasn't pushy, but was friendly and listened to what I wanted concerning pricing. Larry also assisted in pricing for my trade in a Jason, the Salesman, wasn't pushy, but was friendly and listened to what I wanted concerning pricing. Larry also assisted in pricing for my trade in and gave me a great price for my Trade. Jon gave me an excellent interest rate on my loan and pricing on Safe Gap Ins. and Extented Service Contract. I would definitely come back and refer them. More

Our experience at Russ Darrow. Ani, Jason and Scott were very attentive, courteous, informative and friendly all the while working until after close even, to make it happen for my Ani, Jason and Scott were very attentive, courteous, informative and friendly all the while working until after close even, to make it happen for my husband and I. And they were not "pushy"! Thank you for the nice service and patience. More

Buying our first jeep The sales team was very accommodating and respectful. Very friendly and helpful in the selection. Never once did we feel obligated to purchase or leas The sales team was very accommodating and respectful. Very friendly and helpful in the selection. Never once did we feel obligated to purchase or lease. Allowed enough time for us to make an informed decision. More

Excellent customer service It was a pleasure to work with Jason Cowart, he was friendly, knowledgeable and direct. Jason worked quickly to find me a vehicle that would fit my ne It was a pleasure to work with Jason Cowart, he was friendly, knowledgeable and direct. Jason worked quickly to find me a vehicle that would fit my needs and he took the time to explain things to me...he even welcomed me back in the future should I have further questions. Would definitely work with Jason again in the future. More

Excellent Experience, will keep coming back This is the second car purchase in a row from Russ Darrow. Both my wife and I absolutely would recommend there dealerships to anyone. They have always This is the second car purchase in a row from Russ Darrow. Both my wife and I absolutely would recommend there dealerships to anyone. They have always been kind and courteous, and never pushy. Always willing to help and make sure the process is comfortable. Worked with Rick, Michael and Scott, all super nice guys and made the whole experience enjoyable. I’m usually someone who shops around, the team is so good over there that this is the second car Ive bought and never even checked with another dealership. Knew I was getting a good price and they’ve built that trust level where there’s no need to go anywhere else. will be back again for sure. More