Russ Darrow Chrysler Jeep Dodge RAM of West Bend

Dan was awesome : ) Dan Powell was the BEST! So extremely kind and helpful, went above and beyond, and was awesome to work with. Michael Lewis was also very friendly and Dan Powell was the BEST! So extremely kind and helpful, went above and beyond, and was awesome to work with. Michael Lewis was also very friendly and helpful. The only negative thing I would have to say was when we went to do our financing paperwork, the person we worked with was rather rude which made the last step of buying a car not fun. Everyone else at this Russ Darrow was amazing and I would highly recommend : ) If I were to rate the finance worker (not sure of name, but he is not listed) on all of the following, I would give him a 1. Everyone else was awesome so I gave 5 stars. More

Great salesman. I had a great experience with this dealer and the salesman Dan Powell is the man to see. Friendly, relatable, and low pressure. We had taken the test I had a great experience with this dealer and the salesman Dan Powell is the man to see. Friendly, relatable, and low pressure. We had taken the test drive and when we got back back to the dealer he recived a call as a first responder in the community and was the closest to respond and made sure I was in good hands with another salesman. We came to a fair agreement on the car and trade in and Dan returned to help me set ip the Bluetooth and SYNC in the car. As a follow-up, the spare key was missing at the time of the purchase. The previous owner stopped weeks later to turn it in and Dan called me that day and sent me the key. GREAT FOLLOW THROUGH. . I live almost an hour away, but they will see me again for my next car. More

No problems. Salesman was great and found the perfect vehicle in my price range. Was friendly and listened to my needs. I would recommend him to anyone. Salesman was great and found the perfect vehicle in my price range. Was friendly and listened to my needs. I would recommend him to anyone. More

Russ Darrow WB Great customer service and everything throughout my experience with Russ Darrow. Simple, quick, and helped find the car I was looking for. Jim did a g Great customer service and everything throughout my experience with Russ Darrow. Simple, quick, and helped find the car I was looking for. Jim did a great job finding the vehicle, Jason did well with the paperwork aspect. More

Great salesman effort in looking for a truck Even though I didn't end up buying something the effort by the salesman was top notch! When he found something I was looking for he called me immidet Even though I didn't end up buying something the effort by the salesman was top notch! When he found something I was looking for he called me immidetly! More

Outstanding Service Advisor Kate was fantastic. Kept me informed and advocated for a failed part to be covered under extended warranty. Very satisfied with the outcome and serv Kate was fantastic. Kept me informed and advocated for a failed part to be covered under extended warranty. Very satisfied with the outcome and service provided. More

5 stars! Best place to go when looking for cars! Amazing experience, friendly environment and awesome sales people! I ecspecially loved how comfortable I felt Best place to go when looking for cars! Amazing experience, friendly environment and awesome sales people! I ecspecially loved how comfortable I felt there and stress-free experience finding a car. I definitely recommend going here! More

Thanks Jim! I visited Russ Darrow at West bend to buy a used car. Jim, helped me find my 2015 Subaru Legacy Premium. He set up test drive and was very patient in I visited Russ Darrow at West bend to buy a used car. Jim, helped me find my 2015 Subaru Legacy Premium. He set up test drive and was very patient in explaining the features of the car. He and his manager Larry helped me take my decision to buy the car. Highly recommend Jim and Russ Darrow. More

Recall work Everyone I came across was Friendly and efficient. Shuttle service was helpful. Justin offered the best option for scheduling recall service around my Everyone I came across was Friendly and efficient. Shuttle service was helpful. Justin offered the best option for scheduling recall service around my work day. More

Excellent customer service Great customer service. Jim was very friendly easy to talk with and not pushy like some sales people. Dan was able to get us the most value for our tr Great customer service. Jim was very friendly easy to talk with and not pushy like some sales people. Dan was able to get us the most value for our trade in. BEST CAR BUYING EXPERIENCE. Will definatly return in the future. More