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Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
830 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 830 reviews
March 26, 2018
Great Experience! Thank you to Dan and team for helping me get my Jeep Grand Chrrokee. I appreciate them stepping up to the plate and making it a great experience. Thank you to Dan and team for helping me get my Jeep Grand Chrrokee. I appreciate them stepping up to the plate and making it a great experience. More
by Alex23
Employees Worked With
Dan Powell, SCOTT FALTER
March 26, 2018
Good dealership, just not the right truck I looked at an extended cab truck, it was nice and the staff was friendly, they came to a good price but I realized with kids I needed a crew cab truc I looked at an extended cab truck, it was nice and the staff was friendly, they came to a good price but I realized with kids I needed a crew cab truck so I passed. Even tho I didn’t make a purchase it was a good experience. More
by James1234
Employees Worked With
Dan Powell
March 26, 2018
Great people Jon Corey, Scott Falter, and Dan Powell were great. Smooth process. Would highly recommend these guys. Saved 3000 to 4000 coming from Fond du Lac. Jon Corey, Scott Falter, and Dan Powell were great. Smooth process. Would highly recommend these guys. Saved 3000 to 4000 coming from Fond du Lac. More
by Caps26
Employees Worked With
Dan Powell
March 24, 2018
Good service Combined routine maintenance and recall work in one visit. Friendly staff, prompt service. I feel this dealership is trustworthy and have all my ser Combined routine maintenance and recall work in one visit. Friendly staff, prompt service. I feel this dealership is trustworthy and have all my service done here More
by Satisfied
Employees Worked With
Justin T Urban
March 23, 2018
Great dealership! Great dealership with caring and helpful employees! They were accommodating to my schedule and made sure I got every feature I was looking for in a ca Great dealership with caring and helpful employees! They were accommodating to my schedule and made sure I got every feature I was looking for in a car. I love my new jeep and Russ Darrow! More
by Happycustomer
Employees Worked With
Rick Hodge, SCOTT FALTER
March 22, 2018
Dan Powell is a Rockstar Dan was very helpful, he worked hard to make our experience fun and comfortable. We found more than what we were looking for, we are very pleased with Dan was very helpful, he worked hard to make our experience fun and comfortable. We found more than what we were looking for, we are very pleased with the deal we made. More
by Me
Employees Worked With
Dan Powell
March 21, 2018
Great experience! We were looking to Lease a vehicle for my wife. Jason and his sales manager were extremely helpful and really worked with us. They really lustened to We were looking to Lease a vehicle for my wife. Jason and his sales manager were extremely helpful and really worked with us. They really lustened to us regarding what we wanted. More
by Newman's
Employees Worked With
Jason Cowart
March 21, 2018
Great Custoner service v I thought they could have moved the price a little. It would of made me feel better about the total purchase. Overall experience was good. I thought they could have moved the price a little. It would of made me feel better about the total purchase. Overall experience was good. More
by Tza2018
Employees Worked With
Dan Powell
March 20, 2018
The team of dan and John the financial advisor were amazing Both did an outstanding job getting us into our 2018 dodge journey with ok credit looking forward to our next truck purchase great job Dan and john!! Both did an outstanding job getting us into our 2018 dodge journey with ok credit looking forward to our next truck purchase great job Dan and john!! More
by Cbrabant2969
Employees Worked With
John in financial advisor , Dan Powell
March 19, 2018
Great service everytime would recommend russ darrow to anyone looking to buy a car just talk to Andrew Hagen great guy will do everything in his power to insure ur everytime would recommend russ darrow to anyone looking to buy a car just talk to Andrew Hagen great guy will do everything in his power to insure ur getting the best service More
by Mo3e
Employees Worked With
Andrew Hagen
