Russ Darrow Chrysler Jeep Dodge RAM of West Bend

Friendly Pressure Free Service Big Shout out to Dan Powell! Dan helped me find the right car for me with friendly pressure free service. Dan worked with my Husband and I to get me i Big Shout out to Dan Powell! Dan helped me find the right car for me with friendly pressure free service. Dan worked with my Husband and I to get me into a new vehicle. Highly recommend Russ Darrow and Dan! More

Amazing!!! I entered this dealership last Monday and upon entering the doors I was greeted right away by Richard, who is probably the nicest salesman I had come I entered this dealership last Monday and upon entering the doors I was greeted right away by Richard, who is probably the nicest salesman I had come across in my journey to finding a new vehicle. Even with my credit score not being the best he went above and beyond in finding me the perfect SUV that I was looking for. I was introduced to the Manager Larry who was also very nice. I wasn't quite sure what I wanted besides that I preferred an SUV body type but between each other they found the perfect match for me. we all know that buying a car can be stressful and lengthy but this dealership made it fun and exciting. They played with my 3 year old son during the wait and gave him a juice box :) Even the guy from the bank, Jonathan, was a pleasure to work with. With all of there help I was able to get the vehicle of my dreams and they worked hard at making sure I was able to take it home the same day!! Their Service was spectacular and deserves a 5 star rating, I am happy to tell anyone who asks where I got my vehicle and I will encourage all to go to this dealership. Even when I asked Ray, the guy at the desk closest to the door, where the bathroom was he was a gentleman and walked me there instead of just pointing. They really work as a team in providing excellent service for whomever walks through their doors. More

Great service After our bad experience at the Russ Darrow on 76th St. we were sceptical about going to another Russ Darrow but after a follow up call from the Russ After our bad experience at the Russ Darrow on 76th St. we were sceptical about going to another Russ Darrow but after a follow up call from the Russ Darrow head quarters he convinced us to give the West Bend location a try so we did and we are glad we reconsidered. Our experience was great! Our sales rep Dan made sure we were well taken care of from being patient, making us laugh, feeding our daughter because she was hungry and frustrated from waiting. He made those long hours feel short. For the life of me I can't remember the managers name(I think it was Scot, if not please forgive me you know who you are) who was also great and took good care of us. He went back several times to get different totals to meet our needs after I changed my mind a few times. You guys rock! Keep up the good work you both know how to keep us coming back! Dan I cant forget to say thanks for finding my bad a%$ 2018 trailhawk!!!! More

Quick, easy, friendly. Had a great experience. Working with Travis and David made things go smooth and easy. I feel I got a fair price on the truck. My second vehicle that I Had a great experience. Working with Travis and David made things go smooth and easy. I feel I got a fair price on the truck. My second vehicle that I have through Russ Darrow. Both experiences were great. More

Fantastic!! I was very pleased with the attention and time given to us. We went in for service on our truck and left with a brand new jeep lol. Jim, our sales guy I was very pleased with the attention and time given to us. We went in for service on our truck and left with a brand new jeep lol. Jim, our sales guy, was very nice and helpful and patient. I drove a few different vehicles and he was knowledgeable on all of them. I had not planned on spending an afternoon at a car dealership but he made it a pleasant one More

2016 Ram Great experience with my salesman. Jim was eager to help me get into the truck I needed for my family. He stayed late past his shift to assure the dea Great experience with my salesman. Jim was eager to help me get into the truck I needed for my family. He stayed late past his shift to assure the deal was completed. Thanks More

Dan Powell was incredible I was really upset and hesitant to trade my car in. I had bought it with my inheritance from my parents. I was extremely emotionally attached to my ca I was really upset and hesitant to trade my car in. I had bought it with my inheritance from my parents. I was extremely emotionally attached to my car. However my husband has developed back issues and we needed an SUV for him. Dan made us feel like family. He took the time to listen and sympathize with me. He understood and listened to all my concerns. He worked with us to get the payment where we needed it to be and made sure everything was perfect. We will never buy a car from anyone else. Thank you for everything you did for our family!! More

Service excellence I was greeted right away with a smile and Kate too care of us right away and within 15 minutes on our way! Great service I was greeted right away with a smile and Kate too care of us right away and within 15 minutes on our way! Great service More

Annette my Sales women was great Walked into Russ Darrow on Saturday just to look at used Jeeps. After talking with Annette and i think Steve. I walked out leasing a new Jeep Cherokee Walked into Russ Darrow on Saturday just to look at used Jeeps. After talking with Annette and i think Steve. I walked out leasing a new Jeep Cherokee. The Staff is great!! More