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Russ Darrow Chrysler, Jeep, Dodge, Ram of Madison
Madison, WI
437 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 437 reviews
February 21, 2024
Bob Phillips is a very helpful Salesperson. He was great throughout the whole process. The rest of the staff was very helpful and informative. He was great throughout the whole process. The rest of the staff was very helpful and informative. More
by nokhor
Employees Worked With
Robert Phillips
Helpful December 07, 2023
After agonizing months waiting for our car to be built and shipped, we finally took delivery yesterday. What a fantastic car! Other than the nail biting waiting, the entire sales process was perfect. L and shipped, we finally took delivery yesterday. What a fantastic car! Other than the nail biting waiting, the entire sales process was perfect. Literally 90 minutes to get the car review with Lucas and the paperwork processed by Victoria and I was heading out with the new car. Lucas was super responsive whenever I had any questions and super knowledgable on the new HORNET!!!! Victoria was super friendly and efficient with the paperwork and signing and explained everything great. Also, a big thanks to Tom who worked some nice numbers up for us. Thanks to all at Russ Darrow for a great car buying experience! More
by NinjaBob
Employees Worked With
Victoria, Tom, Lucas Branum
November 26, 2023
After a terrible experience at another dealer, I found a car here and came to see it first thing the next day. The sales person, Lucas, had the car waiting for me and took me on a test drive. We got back to car here and came to see it first thing the next day. The sales person, Lucas, had the car waiting for me and took me on a test drive. We got back to the office, he asked a couple questions and then got me a price which was fair. I worked with him and Victoria to get all the paperwork finalized, and had the transaction completed in 30 minutes. I went to grab lunch while they detailed the car and filled it up with gas and I was on my way. I couldn’t be happier with this dealership, they seem like good and honest people here!!! I’ll definitely look at Russ Darrow next time I’m in the market for a new car! Thank you so much!! More
by Lewis
Employees Worked With
Victoria, Lucas Branum
October 19, 2023
Russ Darrow made my new purchase smooth and painless. I would recommend Jason Malloy and Robert Phillips to anyone looking for a vehicle! I would recommend Jason Malloy and Robert Phillips to anyone looking for a vehicle! More
by Ryan
Employees Worked With
Jason Malloy , Robert Phillips
October 05, 2023
I've done business with this dealership for many years, vehicle purchases and service. I have been completely satisfied with how I get treated.. vehicle purchases and service. I have been completely satisfied with how I get treated.. More
by m.j.wiegel
Employees Worked With
Hannah Voogd - Business Finance Manager, Lucas Branum
March 17, 2023
Great to work with! Have purchased several vehicles here through the same representative. No reason to go elsewhere! Have purchased several vehicles here through the same representative. No reason to go elsewhere! More
by DannerDodge
Employees Worked With
Lucas Branum, Chris Ziegler, Rob Jensen
February 28, 2023
Very clean and welcoming showroom, very helpful sales person, great service dept. have always been pleased with Russ Darror, Madison. person, great service dept. have always been pleased with Russ Darror, Madison. More
by roadcaptain
Employees Worked With
Robert Phillips, Jon Garcia, Jessica Zurn, Chris Ziegler
