
Russ Darrow Direct
Neenah, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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The staff from the check in to the check out were very pleasant to deal with. pleasant to deal with. More
Always a pleasure doing business at Russ Darrow. They do what I ask and more. They do what I ask and more. More
You have gone above and beyond for me and always have. I always think of you first for anything I need done I always think of you first for anything I need done More
It's ok other than me paying for a package I didn't receive also when I had a oil change my air filter wasn't put back together right receive also when I had a oil change my air filter wasn't put back together right More
AMAZING ! They are so nice I needed my tire fixed right away they made sure to get my vehicle in and the people were so nice and professional They are so nice I needed my tire fixed right away they made sure to get my vehicle in and the people were so nice and professional More
Liked the video, maybe show the oil draining and the old filter coming off. Appreciate the help filter coming off. Appreciate the help More
Attentive and professional. Appreciated the video update with full details of the specifics of my vehicle inspection, in addition to the oil change. Appreciated the video update with full details of the specifics of my vehicle inspection, in addition to the oil change. More
Had the oil change done in 30 minutes! Was offered 4 free oil changes with the purchase of the vehicle. Scheduler was very pleasant! They did suggest a new filter, but it could wait unt Was offered 4 free oil changes with the purchase of the vehicle. Scheduler was very pleasant! They did suggest a new filter, but it could wait until next time. When I purchased the vehicle, I did not understand why they contacted 6 credit agencies when my credit score was 795 at the bank, and I actually had enough money in CD’s to cover the vehicle. The following month my credit rating was 745, because of “too many inquiries,” however the only inquiries were on the day I purchased the vehicle and that was 6! Also I was coerced into getting the extended service contract which I did end up canceling, but they just wouldn’t take no for an answer. I wouldn’t purchase a vehicle again from them. More