Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Russ Darrow Direct

Neenah, WI

Overview
Employees
Reviews
Vehicles
4.4
433 Reviews
For over four decades, the Russ Darrow Group has proudly served communities across Wisconsin, offering exceptional sales, service, and customer satisfaction. Founded in 1965 by Russ Darrow, who became the youngest Chrysler dealer in the nation, our company was built on integrity, strong family values, and an unwavering commitment to excellence. With 17 dealership locations across Wisconsin, we proudly offer the largest selection of used and certified pre-owned vehicles in the state. Each vehicle undergoes a rigorous multi-point inspection to ensure it meets our high-quality standards, giving you peace of mind with every purchase. At Russ Darrow Group, our mission is clear: to provide superior sales, expert service, and an unmatched ownership experience. We believe in creating a rewarding environment for our employees, knowing it directly translates into an outstanding experience for our customers. Visit Russ Darrow Group today and discover why we are Wisconsin’s go-to destination for quality vehicles and exceptional service. Your satisfaction drives our success!
Contact Dealership
View Awards

988 South Green Bay Road

Neenah, WI

54956

Directions

By Type

Showing 433 reviews

May 04, 2026

Everyone is always welcoming and helpful. Staff explain issues well and I always understand what is going on with my car. More

by JPJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Maki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2026 -

Russ Darrow Direct responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Mike Meacham mike.meacham@russdarrow.com

May 01, 2026

friendly helpful explain in detail what vehicle needed and was kind isaiah is the reason I well come back More

by Papa1960
Recommend Dealer
Yes
Employees Worked With
isaiah making very nice young man
Report | Print
May 01, 2026 -

Russ Darrow Direct responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Russ Darrow Direct. Mike Meacham mike.meacham@russdarrow.com

May 01, 2026

Good service, friendly service The only complaint I have is charging such a high amount for the diagnostic test . More

by vicky warning
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
May 01, 2026 -

Russ Darrow Direct responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Mike Meacham mike.meacham@russdarrow.com

May 01, 2026

I liked that I was in and out Good service Pulled my car up right by the door as it was pouring down rain More

by PATTILM22
Recommend Dealer
Yes
Employees Worked With
A women at the desk very nice
Report | Print
May 01, 2026 -

Russ Darrow Direct responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Meacham mike.meacham@russdarrow.com

April 30, 2026

They did a good job but quick and dealt with much of the insurance with much needed from me More

by ZOXION1980
Recommend Dealer
Yes
Employees Worked With
Isiah
Report | Print
Apr 30, 2026 -

Russ Darrow Direct responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Mike Meacham mike.meacham@russdarrow.com

April 29, 2026

Good It was a good experience like always and will continue to go for oil change and tire rotation More

by TRACYBLAKE38
Recommend Dealer
Yes
Report | Print
May 01, 2026 -

Russ Darrow Direct responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Meacham mike.meacham@russdarrow.com

April 28, 2026

Very friendly staff, willing to answer all my questions and there was absolutely no pressure with purchasing my vehicle. Would definitely recommend. More

by VIRGINIAGARCIA24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Meacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Jarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Dake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2026 -

Russ Darrow Direct responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Direct! Mike Meacham mike.meacham@russdarrow.com

April 28, 2026

I’ve worked with Mark three times over the years and have nothing but positive things to say. He is friendly, listens, and is a straight shooter. More

by Kayla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Huth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2026 -

Russ Darrow Direct responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Mike Meacham mike.meacham@russdarrow.com

April 28, 2026

we asked to check the tire stem on car and wanted to charge 149.00 dollars that to much More

by JONATHANSCHWARTZKOPF37
Recommend Dealer
Yes
Employees Worked With
rachele
Report | Print
April 23, 2026

The staff at the dealership is both welcoming and professional. The atmosphere is comfortable and accommodating. As someone who works remotely, it was nice to see that there is WiFi available so that More

by fardwallen
Recommend Dealer
Yes
Employees Worked With
Elisha to schedule my appoint and Isaiah did my oil change
Report | Print
Apr 24, 2026 -

Russ Darrow Direct responded

It’s wonderful to hear that our team created a welcoming environment and that you felt at home during your visit. We’re pleased the WiFi helped you keep up with work and that your Mitsubishi Outlander service was completed so quickly. Thank you for trusting us with your vehicle. Mike Meacham mike.meacham@russdarrow.com

1
2
3
4
...
44