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Dalton Jarvey
Dalton Jarvey at Russ Darrow Direct

Dalton Jarvey

Business Manager

Russ Darrow Direct

988 South Green Bay Road
Neenah, WI 54956

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4.6
16 Reviews

Dealership Experience

2 yrs, 5 mos

4.6

16 Reviews

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16 Reviews of Dalton Jarvey

July 13, 2026

Dealership Rating
Employee Rating

Mike's was excellent! They exceed our expectations for used cars. We were looking for a very specific car and although we couldn't make a deal this time, would highly rec More

by PEGGYBIGPAWS
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grayson Wilson, Miles Christenson

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Jul 14, 2026

Russ Darrow Direct responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Russ Darrow Direct. Mike Meacham mike.meacham@russdarrow.com

June 03, 2026

Dealership Rating
Employee Rating

Did my entire purchase online with Miles and one of the financiers Dalton they made it a smooth and easy process and got me into a truck that had everything I was looking for. More

by LOGANHALES96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Meacham, Miles Christenson

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Jun 03, 2026

Russ Darrow Direct responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Meacham mike.meacham@russdarrow.com

May 08, 2026

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Employee Rating

They are friendly and helpful and understanding. Will recommend to others!! Cannot be happier with my vehicle. More

by STARTINGOVER201167
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pao Yang, Austin Macy

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May 08, 2026

Russ Darrow Direct responded

Thanks for sharing about your experience with Russ Darrow Direct. We appreciate your business and hope to see you again soon! Mike Meacham mike.meacham@russdarrow.com

April 28, 2026

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Employee Rating

Very friendly staff, willing to answer all my questions and there was absolutely no pressure with purchasing my vehicle. Would definitely recommend. More

by VIRGINIAGARCIA24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Meacham, Max Dake

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Apr 28, 2026

Russ Darrow Direct responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Direct! Mike Meacham mike.meacham@russdarrow.com

February 23, 2026

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Employee Rating

ALL LIES - VERY MISLEADING AND NOT WILLING TO WORK WITH US. NEVER BUY FROM THERE AGAIN. ALSO HAD THE TRUCK 2 DAYS WANTED TO RETURN AND TAKE OURS BACK AND NO WAY WAS THAT GUNNA HAPPEN. A BIG JOKE More

by LISA.MUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Meacham, Isaiah Maki , Sam Burrell

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Feb 23, 2026

Russ Darrow Direct responded

We strongly disagree with this characterization of your experience. There were no lies involved, and nothing was misrepresented during your purchase. All terms, pricing, and vehicle details were disclosed prior to signing. Once paperwork is completed and the transaction is funded, ownership transfers — we do not offer a “two-day return” or exchange policy unless explicitly stated in writing beforehand. When you contacted us about wanting to unwind the deal after two days, we explained our policy clearly and respectfully. While we understand buyer’s remorse can happen, that does not make the process misleading or dishonest. If there is a specific, factual concern you would like addressed, we are open to discussing it directly. Broad accusations, however, do not reflect what occurred.

October 19, 2025

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Employee Rating

Took 2 months and replaced a bad tranny with a used one. They sold me a extended warrantee for $4000 that refused to cover it. More

by THESHINERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Meacham, Rachel Engel, Pao Yang, Isaiah Maki , Hector was a great salesman

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Oct 21, 2025

Russ Darrow Direct responded

We truly understand your frustration and appreciate your patience throughout this process. Although the extended service contract did not approve coverage, we went ahead and replaced your 150,000-mile transmission with a lower-mileage used unit at no cost to you. Our goal was to make sure you were taken care of and your vehicle was back on the road as quickly as possible.

July 11, 2025

Dealership Rating
Employee Rating

Great overall experience. Sales and Manager were both professional and easy to talk with. They were able to answer all my questions. Would recommend and return. More

by BRADLEYBOCKIN
Recommend Dealer
Yes

Other Employees Tagged: Austin Macy

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Jul 11, 2025

Russ Darrow Direct responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Direct! Mike Meacham mike.meacham@russdarrow.com

June 29, 2025

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Employee Rating

Very helpful, very respectful, understanding , and willing to work with me with the bank of my cheese More

by Sgtsmallchange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Maki

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Jun 29, 2025

Russ Darrow Direct responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Meacham mike.meacham@russdarrow.com

May 18, 2025

Dealership Rating
Employee Rating

I had a good overall experience with Russ Darrow. This was my first time buying from them. I worked with Hector on the sale and his knowledge of the vehicle and customer focus great! I enjoyed the More

by DONJUNGWIRTH
Recommend Dealer
Yes

Other Employees Tagged: Hector Diaz Rios

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May 18, 2025

Russ Darrow Direct responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Meacham mike.meacham@russdarrow.com

May 06, 2025

Dealership Rating
Employee Rating

Very pleasant to work with and very informative I would come back again and refer my friends and family! More

by AUSTIN.MACY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Meacham, Pao Yang

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May 06, 2025

Russ Darrow Direct responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Direct. Mike Meacham mike.meacham@russdarrow.com

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