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Russ Darrow Honda
Milwaukee, WI
2,013 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,013 reviews
July 19, 2019
7-13 Service I was very pleased with the service I received on Saturday, July 13, 2019. I came in for a routine maintence check and Jay Malkowski from Russ Darrow I was very pleased with the service I received on Saturday, July 13, 2019. I came in for a routine maintence check and Jay Malkowski from Russ Darrow Honda greeted me. He was very friendly and informative throughout the entire exchange. I wanted to thank him for the wonderful service he provided. More
by nmyduong
Employees Worked With
July 18, 2019
Fun experience! Dave was a great salesman to work with. He understood what we were looking for and what our priorities were, both financially and practically. I would Dave was a great salesman to work with. He understood what we were looking for and what our priorities were, both financially and practically. I would enjoy buying my next car from him! More
by Maria
July 18, 2019
Lesia Matthis is the Best We have had the best experience working with Lesia Matthis while purchasing two cars this year. She is very in tune to your needs and walks you throug We have had the best experience working with Lesia Matthis while purchasing two cars this year. She is very in tune to your needs and walks you through the process step by step. Our most recent purchase took place while she was on vacation, and she came in to work just to close the deal for us. That’s exceptional customer service. More
by Oftech739
July 18, 2019
Alicia is the best service advisor ! She works to accommodate your needs! Always prompt and courteous and very pleasant. I love the Sunday hours. Facility is always clean, and service i ! She works to accommodate your needs! Always prompt and courteous and very pleasant. I love the Sunday hours. Facility is always clean, and service is fast and efficient More
by Oftech739
Employees Worked With
Alicia Norwood
July 18, 2019
It was a brand new car Brought my new 2019 vehicle in for service. It came back with scratched door sills. Interior scuffs and oil/grease all over the carpets. The best Brought my new 2019 vehicle in for service. It came back with scratched door sills. Interior scuffs and oil/grease all over the carpets. The best part is they didn’t fix any of the problems that I was having with the vehicle. Also, the lot is small and hard to navigate/park. Don’t take your new car here. More
by Sad sad customer
Employees Worked With
I don’t know
July 18, 2019
Excellent Service Lesia and Russ Darrow Honda go above and beyond when it comes to customer service. Lesia took the time on her vacation day to come to the dealership, Lesia and Russ Darrow Honda go above and beyond when it comes to customer service. Lesia took the time on her vacation day to come to the dealership, show me my new vehicle and answer all of my questions. She’s put me in not 1 but 2 vehicles so far and I really enjoy working with her. Shannon was fantastic at finding me a great deal as well and making an otherwise stressful process completely painless. I highly recommend Russ Darrow Honda for your vehicle needs! More
by JW09
July 15, 2019
Positive Malcolm Is very nice, great customer service and well knowledgeable.. A pleasure to do business with and friendly. I found him on Facebook thru the ma Malcolm Is very nice, great customer service and well knowledgeable.. A pleasure to do business with and friendly. I found him on Facebook thru the marketplace. More
by Jizzle123
Employees Worked With
Malcolm Luvene
July 15, 2019
New Car I like this place because he was as honest as he possible could be with me and he really went above and beyond to help me get in a vehicle today and h I like this place because he was as honest as he possible could be with me and he really went above and beyond to help me get in a vehicle today and he did just that ... and I really appreciated all that he did !!!!! More
by Sweetsmilely$
Employees Worked With
Malcolm Luvene
July 15, 2019
Purchase I purchased a new Honda Pilot from this store and received excellent service from Lesa in sales She thought of things related to my job that I didn’t I purchased a new Honda Pilot from this store and received excellent service from Lesa in sales She thought of things related to my job that I didn’t even think about in order to purchase the right vehicle..Her knowledge of Honda’s is unbelievable!! More
by Tlove
Employees Worked With
July 13, 2019
Leased Honda Civic We had very friendly service and great overall experience. All of our questions were answered regarding leasing a vehicle. the sales and management em We had very friendly service and great overall experience. All of our questions were answered regarding leasing a vehicle. the sales and management employee who helped us went above and beyond More
by Nmartinez
