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Russ Darrow Honda

Milwaukee, WI

4.6
2,956 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 2,956 reviews

June 08, 2026

With my past experiences not being great, this was an amazing change. I had the best experience. I worked with Lesia and Josh. Thank you so much the great experience and I look forward to working with yo More

by HALEYSTECKER95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lesia Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Eynon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Russ Darrow Honda responded

It’s wonderful to hear that working with Lesia and Josh made such a positive difference. We’re thrilled you’re loving your new Honda CR-V Hybrid lease and look forward to helping again down the road. Thanks for sharing your experience! George Matthews george.matthews@russdarrow.com

June 08, 2026

Maddie was excellent. Made me feel confident that my needs were addressed and I appreciated her service suggestions. I am from the Quad Cities area and needed oil changed More

by toddkisner16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Russ Darrow Honda responded

Thank you for highlighting Maddie’s assistance with your Honda CR-V oil change and service suggestions while traveling from the Quad Cities. We appreciate your feedback about clearer narration during the undercarriage video and will share it with our technician team. We look forward to serving you again. George Matthews george.matthews@russdarrow.com

June 07, 2026

I was very impressed with the professional and the pleasant customer service I experienced. The wait was short and the waiting area was comfortable. They even had snacks for free. I would use this fac More

by bbaumgart1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Russ Darrow Honda responded

Thank you for the stellar feedback. We’re glad our team provided swift, comfortable Honda CR-V service complete with complimentary snacks. We’ll share your praise with Angela and look forward to welcoming you back. George Matthews george.matthews@russdarrow.com

June 07, 2026

Darryl was great to work with and everyone made everything so easy to get into the vehicle I wanted. More

by ALISSAOKEMNITZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AL COBB
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2026 -

Russ Darrow Honda responded

We're happy to hear Daryl and our team made getting into your Honda Pilot so straightforward. Thank you for the five-star review. George Matthews george.matthews@russdarrow.com

June 07, 2026

Lesia and George are simply amazing! !! The team that I worked with, including Mike and Bobby all showed exceptional courtesy. They are all professional and patient. Their knowledge an More

by mydwellingpl
Recommend Dealer
Yes
Employees Worked With
George Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rowley Clayborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
AL COBB
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Graat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Ljubich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Eynon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2026 -

Russ Darrow Honda responded

We appreciate you choosing your new Honda CR-V. It’s fantastic to hear that George, Lesia, Mike, Bobby, Al, Josh and Rowley provided courteous, professional and knowledgeable support. We hope you love your CR-V and are here for any future assistance. George Matthews george.matthews@russdarrow.com

June 07, 2026

I appreciated the pace and lack of high pressure tactics that I have experienced in the past when buy/leasing a car. Dakota explained the xxxxxxof buying a cerified used car with an extended warrantee. Re More

by Yahoo18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2026 -

Russ Darrow Honda responded

It’s wonderful to hear our relaxed, pressure-free approach stood out. We’re glad Dakota could explain the benefits of your certified preowned Honda CRX and extended warranty with your best interests in mind. Knowing our clean facility and friendly team made your visit enjoyable truly means a lot. George Matthews george.matthews@russdarrow.com

June 07, 2026

I like everything about you place good service,but I don't like the manager!!! More

by sayon413
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cruz Drahonovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kailah Flores-Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgardo Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela David
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2026

Dealership always been good I can always count on Rachel to get my services done More

by VICTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2026

The service person when I came to the door opened it for me. They are nice to me. More

by Al
Recommend Dealer
Yes
Employees Worked With
Jon Stien
Jun 07, 2026 -

Russ Darrow Honda responded

We’re delighted you felt welcomed when our team opened the door for your Honda Accord service. It’s great to know our friendly greeting made your visit more pleasant. Thank you for the five stars, and we look forward to assisting you again. George Matthews george.matthews@russdarrow.com

June 07, 2026

The service person when I came to the door opened it for me. They are nice to me. More

by Al
Recommend Dealer
Yes
Employees Worked With
Jon Stien
Jun 07, 2026 -

Russ Darrow Honda responded

We’re pleased to know our team greeted you warmly when you brought your Honda in for service. Thank you for highlighting the friendly door greeting and assistance. We look forward to welcoming you back. George Matthews george.matthews@russdarrow.com

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