Back

Russ Darrow Honda

Milwaukee, WI

4.6
2,144 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
Contact Dealership

10851 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 2,144 reviews

July 12, 2025

Great, friendly service. Team is knowledgeable. My vehicle was ready in a reasonable amount of time! More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2025 -

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

July 12, 2025

I am never going to take my car here dor service or buy another car from here. More

by HLEEGARDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Aguilar
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Service and staff are always great and timely. I can always count on getting in and out in a reasonably time. More

by DELICIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz Drahonovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Winklepleck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

July 11, 2025

Everyone was friendly, helpful, and never pushy. Expectations and timelines were given and met. Everyone was friendly, helpful, and never pushy. The expectations and timelines were given and met. More

by mbreen23
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Malkowski
Jul 11, 2025 -

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

July 10, 2025

The person that I spoke to to make the initial appt didnt get 2 of the 3 things right when I arrived. I was handed off to Yazen which is fine but the hand odd wasn't good. Parts tried to charge me for warran More

by greg.errard
Recommend Dealer
No
Employees Worked With
Yazen Saleh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yazen Saleh
July 10, 2025

Dealership was clean, advisor (Cruz) met me as I exited the vehicle. He completed the paperwork and I was on my way in minutes. More

by RGERSO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz Drahonovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

July 08, 2025

Mel keeps you updated as your car receives service. She is smart, honest, & thoughtful. She contacted corporate office about a failed recall and did her best to make it all right. She works hard and i More

by JANNALEENURSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Trepczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

July 06, 2025

Quick and fast, all work correctly. Waiting area very clean and snacks, coffee, and tea . Free WiFi. More

by Bigced14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

July 06, 2025

Fast and efficient Helpful Very knowledgeable and great customer service, very fast and easy Amazing More

by MISAELIBARRA1
Recommend Dealer
Yes
Employees Worked With
Derrick Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Taylor
Jul 06, 2025 -

Russ Darrow Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

July 06, 2025

Awesome, fast and friendly, very helpful with my last minute emergency, will be back for service More

by Candiceblue47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

1
...