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Russ Darrow Honda

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.6
3,197 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 3,197 reviews

October 27, 2026

Prompt service. Fair prices. Offered alternatives. Didn't push unnecessary repairs Excellent service writer. Very prompt service More

by Dfmatty
Recommend Dealer
Yes
Employees Worked With
Hispanic woman. Name escapes me
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Oct 27, 2026 -

Russ Darrow Honda responded

We're glad the service on your Honda Odyssey was timely and included alternatives without pressure for unnecessary repairs. Your recognition of our service advisor means a lot to our team. George Matthews george.matthews@russdarrow.com

October 22, 2026

Better than expected. Bummed I didn't get a wash. Amir did his best to keep costs down. More

by Jmjensen41
Recommend Dealer
Yes
Employees Worked With
Amir
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Oct 23, 2026 -

Russ Darrow Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. George Matthews george.matthews@russdarrow.com

October 20, 2026

4 Russ darrow is a great place to take your vehicle Highly recommend To friends More

by P.REID48
Recommend Dealer
Yes
Employees Worked With
Rachel
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Oct 20, 2026 -

Russ Darrow Honda responded

Knowing you consider our service department a great place for your Honda Pilot is rewarding. Hearing that you'd recommend us to friends means a lot to our team. George Matthews george.matthews@russdarrow.com

October 19, 2026

Time-conscious and good at what they do. Always seeking the client’s opinion on what should be done with a newly found problem, rather than the one originally reported. More

by Meg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2026 -

Russ Darrow Honda responded

Your note about seeking your input on newly discovered issues reflects our service department’s dedication to clear communication. Your kind words about our efficient, timely work on your Honda Pilot mean a lot to us. George Matthews george.matthews@russdarrow.com

October 17, 2026

Rachel is one of the representatives I've worked with in the past 3 years, great service and excellent people to people interaction / social environment. Highly recommend this location! More

by Berto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 18, 2026 -

Russ Darrow Honda responded

Knowing you appreciate Rachel’s service and the welcoming environment means a lot to our team. Our team is pleased we could provide excellent service on your Honda CR-V. We appreciate your recommendation of our location. George Matthews george.matthews@russdarrow.com

October 16, 2026

It was an extreme pleasure to work with Christopher and Russ Darrow in general, even though we had to travel across town. Well worth the trip! Highly recommend! More

by dianam4953
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Stoflet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2026 -

Russ Darrow Honda responded

Your new Honda Passport is in great hands. Knowing you found the drive across town well worth it and that Christopher made your experience so enjoyable means a lot to our team. George Matthews george.matthews@russdarrow.com

October 16, 2026

Very helpful in understanding our options good inventory. Did good job of showing us all the features. More

by Rob.mortensen5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2026 -

Russ Darrow Honda responded

Knowing our walkthrough of each feature helped you understand your options is rewarding. We’re also glad our inventory matched what you were looking for with your new CR-V Hybrid purchase. George Matthews george.matthews@russdarrow.com

October 13, 2026

Our service was excellent Our new tires are great. And the detailing is amazing. Angela was very nice More

by Mkvistad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 13, 2026 -

Russ Darrow Honda responded

Hearing that your service visit was excellent means a lot to our service team. We’re glad the new tires are performing well and that the detailing left your CR-V looking its best. Angela is thrilled to know her kindness made a difference. George Matthews george.matthews@russdarrow.com

October 11, 2026

John was straight to the point and accommodating. Service was taken care of same day More

by n07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 11, 2026 -

Russ Darrow Honda responded

Knowing that our accommodating support and same-day service for your Honda CR-V met your needs is rewarding. Hearing that those efforts stood out means a lot to our service team. George Matthews george.matthews@russdarrow.com

October 10, 2026

Jon's attention to detail is excellent. Maddie is great to work with. She is always attentive to the customer's needs. More

by MarkPayette
Recommend Dealer
Yes
Employees Worked With
Jon, Cruz, and Maddie.
Print
Oct 10, 2026 -

Russ Darrow Honda responded

We’re glad our service team’s attention to detail and responsiveness to your needs made your Honda Pilot service go smoothly. Your kind words and five-star rating mean a lot to us. George Matthews george.matthews@russdarrow.com

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