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Russ Darrow Honda

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.6
3,146 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 3,146 reviews

August 28, 2026

Maddie has always been wonderful to work with. The starter on my vehicle had to be replaced and she took care of me perfectly. It's a bummer that the starter went at 27,000 miles but at least it w More

by LISSAV62
Recommend Dealer
Yes
Employees Worked With
Maddie
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Aug 28, 2026 -

Russ Darrow Honda responded

Your mention of the warranty-covered starter replacement highlights our goal to make service as hassle-free as possible. Our service team is pleased we could replace the starter under warranty and return your Honda Passport to you. George Matthews george.matthews@russdarrow.com

August 28, 2026

i called every honda dealer in the milwaukee area, this one had the best price. More

by sergio7pg
Recommend Dealer
Yes
Employees Worked With
angela i think
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Aug 28, 2026 -

Russ Darrow Honda responded

Knowing that you found our service on your Honda Accord offered the best price in Milwaukee means a lot to our service team. We’re glad we could deliver quality care at such a great value. George Matthews george.matthews@russdarrow.com

August 26, 2026

All were helpful and kind. The work was done quickly and correctly. Thanks for all your help! More

by tln
Recommend Dealer
Yes
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Aug 26, 2026 -

Russ Darrow Honda responded

Thank you for the five-star rating and your kind words. Knowing that the service on your Honda Pilot was completed quickly and correctly is rewarding for our service team. George Matthews george.matthews@russdarrow.com

August 23, 2026

I have nothing but positive feedback about this dealership. I’ve been a customer for Of Russ Darrow Honda for years. The staff is friendly, efficient, and very helpful. I would definitely recomme More

by BROWNWANDA8419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2026 -

Russ Darrow Honda responded

Your comments about our friendly, efficient, and helpful staff reflect what we aim to deliver every day. Knowing that you’ve trusted us with service on your Honda CR-V Hybrid for years and would recommend us means a lot to our team. George Matthews george.matthews@russdarrow.com

August 23, 2026

Great work. They very helpful what you need.. I don't have to make an appointment. Easy to walk in. More

by Kmui.paw1
Recommend Dealer
Yes
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Aug 23, 2026 -

Russ Darrow Honda responded

Knowing that visiting without an appointment was easy and that our team could help you directly means a lot to our service department. We appreciate you choosing us for your Honda Civic. George Matthews george.matthews@russdarrow.com

August 22, 2026

Great communication and follow up Felt cared for and taken care of the whole way More

by DLADD1
Recommend Dealer
Yes
Employees Worked With
Dakota Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Vitrano
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Aug 23, 2026 -

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

August 22, 2026

Good and quick It was a good experience, I was able to get my car in and out very fast More

by bcball2
Recommend Dealer
Yes
Print
Aug 22, 2026 -

Russ Darrow Honda responded

Knowing that we could get your Honda Accord in and out quickly is rewarding. Your five-star rating and kind words mean a great deal to our service department. George Matthews george.matthews@russdarrow.com

August 19, 2026

Customer service great Customer service great. I love the video communication describing what was done. Service time was good More

by Mamakirksey
Recommend Dealer
Yes
Employees Worked With
John
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Aug 19, 2026 -

Russ Darrow Honda responded

We’re glad our video summaries made the work on your Odyssey clear and that your service visit felt timely. Knowing you found our customer service outstanding means a lot to us. George Matthews george.matthews@russdarrow.com

August 19, 2026

Great customer service That to me sums it all. Always love the car wash Bye More

by Mamakirksey
Recommend Dealer
Yes
Employees Worked With
Zach Gresbach
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Gresbach
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Aug 20, 2026 -

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

August 17, 2026

If we had problems with our car, I felt they were dealt with in a timely manner and very professional. More

by fayang1788
Recommend Dealer
Yes
Employees Worked With
edgardo and i'm not sure of the mechanics name but he kept us up-to-date on what was going on with our car and he was very up-to-date with everything but I'm sorry I don't know his name. and they were both very hands-on.
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Aug 18, 2026 -

Russ Darrow Honda responded

Knowing that your Honda Civic issues were handled promptly and professionally means a lot to our service team. Our service department is here to support you whenever you need us. George Matthews george.matthews@russdarrow.com

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