Russ Darrow Honda

Good, honest salesman I originally was working with Mike Tuler on purchasing a new CR-V for my wife. The only thing that blew that deal up was the low ball trade in value t I originally was working with Mike Tuler on purchasing a new CR-V for my wife. The only thing that blew that deal up was the low ball trade in value the used car dept was going to give me on my wife's Ford Edge. We sold the Edge back to the used car lot we originally purchased it from for more than twice the amount offered for trade in, and bought a new Ford Edge. Mike Tuler impressed me with his knowledge of the Honda product line, his honesty and no pressure approach. I came back two weeks later and leased a new Honda Fit for myself. Mike has contacted me just to see how things are going and if I had any questions about the car. If any of my friends or family are in the market for a car, I will send them to Mike wherever he might be. More

Amazing energy and willingness to find the right fit The staff was looking out for our happiness as well as quality of purchase. Every step of the way was smooth and the energy that Derrick brought to th The staff was looking out for our happiness as well as quality of purchase. Every step of the way was smooth and the energy that Derrick brought to the sale made it enjoyable. Great team! More

Good experience Mike Tyler was great to work with. He was very knowledgeable and helped us pick out the model that fit us best within our budget. Mike Tyler was great to work with. He was very knowledgeable and helped us pick out the model that fit us best within our budget. More

Purchasing our car at Russ Darrow We recently bought a new 2020 Odyssey at Russ Darrow Honda. This was the fifth Honda we have purchased from Darrow in the past seven years. We origina We recently bought a new 2020 Odyssey at Russ Darrow Honda. This was the fifth Honda we have purchased from Darrow in the past seven years. We originally came to Darrow for their excellent service department. This evolved into purchasing our Honda’s from Darrow because of their ability to meet or beat the other dealer’s prices. Mike Tuler has always treated us fairly and respectfully. Russ Darrow has a rewards program for service and buying cars. Darrow rewards points were turned into an additional $500 discount on the purchase. A.nice surprise! Buying a new car can be a slow challenging process. Mike Tuler, and Russ Darrow Honda, made it a pleasure. More

i had one of the best experiences going to Russ Darrow Honda. Everyone is polite and treat you like family. Im back to the family. Honda. Everyone is polite and treat you like family. Im back to the family. More

Finally found the car I was looking for I came up from Rockford to look at a specific car I had seen online. The one I came up for wasn't exactly what I was looking for. Malcolm helped me fi I came up from Rockford to look at a specific car I had seen online. The one I came up for wasn't exactly what I was looking for. Malcolm helped me find another one on the lot the same day that fit my needs. And Derrick worked with management to make sure my concerns were taken care of. I have been looking to replace my existing vehicle for over a year, but I am very specific in what I want. Glad my search is finally over. More

Great experience with a great team! We worked with Malcolm and Victor to get a new lease. They helped us get the terms we wanted and we enjoyed working with them to bring home a new Hond We worked with Malcolm and Victor to get a new lease. They helped us get the terms we wanted and we enjoyed working with them to bring home a new Honda Pilot. More

2 Great Sales Persons Danita & Malcom Danita & Malcom were were very friendly and knowledgeable. Danita had a cast on her foot so malcome jumped in and assisted me so Danita didn't have to Danita & Malcom were were very friendly and knowledgeable. Danita had a cast on her foot so malcome jumped in and assisted me so Danita didn't have to walk around too much. They showed me cars that were in my price range and were exactly what I was looking for. I would definitely recommend these two jewels. More

Great experience My salesman Chris Stoflet created the best car experience I’ve ever had! He was informational and patient with me and all of my questions and concern My salesman Chris Stoflet created the best car experience I’ve ever had! He was informational and patient with me and all of my questions and concerns. He made sure I was beyond 100% satisfied! Thank you Chris and Russ Darrow More

Online help and in-store help Both the online help and the in store dealer salesperson and financial person were excellent. There was a delay due to 2 previous customers, but that Both the online help and the in store dealer salesperson and financial person were excellent. There was a delay due to 2 previous customers, but that could not be helped. They had to stay late for the sale. More