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Russ Darrow Honda
Milwaukee, WI
2,103 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,103 reviews
August 02, 2019
Pleasant, Easy Car Buying Experience Everyone I met as Russ Darrow Honda was very friendly and helpful. I worked directly with Mike Tuler, who was very knowledgeable in the features of th Everyone I met as Russ Darrow Honda was very friendly and helpful. I worked directly with Mike Tuler, who was very knowledgeable in the features of the car and very open to my questions and hesitations. Although he explained everything thoroughly, he didn't try to push the higher model or additional features throughout the sales process. Even before stepping into the dealership, I worked with Jennifer, who responded to my multiple questions via email and text. She was always available and willing to help! It was a very pleasant car buying experience! More
by janna333
August 02, 2019
First time Honda owner Friendly and informative staff. Eager to help you understand the vehicle you are purchasing. Very good experience for first time Honda owner. Will Friendly and informative staff. Eager to help you understand the vehicle you are purchasing. Very good experience for first time Honda owner. Will recommend to others More
by Joy
Employees Worked With
Joshua Eynon, Shannon Pankratz, Ralph Price
August 02, 2019
Air Bag recall I came in for the recall on the airbags .When I was to leave I noticed the floor on the drivers side was covered with grease footprints. The passeng I came in for the recall on the airbags .When I was to leave I noticed the floor on the drivers side was covered with grease footprints. The passenger side dashboard had 2 holes in it. Angela Davis 958 cleaned the floor while I was there. I had to come back the next week when the interior repairman was there. I was very disappointed with service the first time I was there. Kathy Gerhardt More
by kmgkathy
Employees Worked With
Alicia Norwood, Angela David
August 02, 2019
Great Experience! Vehicle was all ready to go. Staff was polite, knowledgeable, and friendly. The process was fast and they answered all my questions. Thanks Cole and G Vehicle was all ready to go. Staff was polite, knowledgeable, and friendly. The process was fast and they answered all my questions. Thanks Cole and George! More
by Neal
August 01, 2019
Miracle man did magic My experience was really really good it went really well as well before I even came there he told me he was going to put me in a car and he still by h My experience was really really good it went really well as well before I even came there he told me he was going to put me in a car and he still by his words I came and asked for my paperwork and I walked out with a car I mean easier said than done there’s nothing more to say Malcolm he really is a standup guy and he is what he say is a miracle man and I am a very very satisfied customer thank you Russ Darrow Honda More
by SatisfiedAnn
Employees Worked With
Malcolm Luvene
July 31, 2019
Nice work done on my accord Last visit for a oil change and tire rotation. Eric just like the other advisors in Ross Darrow helped me out to get the work done. As before, this is Last visit for a oil change and tire rotation. Eric just like the other advisors in Ross Darrow helped me out to get the work done. As before, this is another excellent visit. More
by Ohm
Employees Worked With
Eric Nelson
July 30, 2019
Great customer service Working with David was simply awesome! Not only did he make things easy to decide what I’d like and need, he calmed my nerves about such a big purchas Working with David was simply awesome! Not only did he make things easy to decide what I’d like and need, he calmed my nerves about such a big purchase. The whole process was smooth and all the employees we dealt with were attentive and kind. Thank you!!! More
by RachelB
Employees Worked With
Shauny Levene quick, nice, and efficient!, David Twohig
July 30, 2019
Best experience ever! I Rosie Williams the services I received were very excellence experience.. Well send another's peoples.Reall help me a lot well come back again or. I Rosie Williams the services I received were very excellence experience.. Well send another's peoples.Reall help me a lot well come back again or. More
by Rosieblu
Employees Worked With
Other Employees :
Shauny Luvene, Victor Delgado, Derrick Williams-Wilson, Malcolm Luvene
July 29, 2019
Showy was awesome We were traveling and had car problems. Decided to replace our car with a new one. Showy was extremely knowledgable and helpful. He really helped u We were traveling and had car problems. Decided to replace our car with a new one. Showy was extremely knowledgable and helpful. He really helped us out. Thanks More
by JK
Employees Worked With
Shuoyi Jiang
July 29, 2019
Over and beyond to please! I recently leased my third vehicle from Russ Darrow, and I have to say, they went over and beyond my expectation to accommodate . My past experience I recently leased my third vehicle from Russ Darrow, and I have to say, they went over and beyond my expectation to accommodate . My past experiences have always been pleasant, regardless of what I've gone in for. Lesia Matthis has been my sales person for the past 6 yrs., and from day one she's shown a genuine concern when it comes to working with her customers. It's more than just selling a car! The financial Manager, Mr. Johnson, was also a pleasure to work with, making the transaction seem to go very smoothly. Overall my experience was one I'll never forget! More
by Overjoyed
Employees Worked With
Other Employees :
Joshua Eynon, Zoe Hulman, Alicia Norwood
