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Russ Darrow Honda

Milwaukee, WI

4.6
2,003 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 2,003 reviews

May 14, 2019

Pleasant The wait time was reasonable and they were very thorough with me About what maintenance that got done on my car. I was comfortable with the prices o More

by Ronette15
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019

Vehicle purchase Malcom friendly and professional! Outstanding communicating skills! He was knowledgeable as well! He’s motivated to please customer. Overall nice indi More

by Spoil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Luvene
May 11, 2019

I had my portered And oil changed I had Angela for my customer service rep. When I drove up she addressed me by my name knew who I was and greeted me with a smile best service ever! More

by Velvie55!
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Recommend Dealer
Yes
Employees Worked With
Angela David
May 11, 2019

GO TO MALCOLM!! I recommend working with Malcolm he was very nice and extremely helpful .. I had a hard time getting a car and he did all he can to get me the car I w More

by Katishkalie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Luvene
May 10, 2019

Epic Event I was impressed by the professionalism and courtesy from the dealership. The actual salesman that worked with me, *Malcolm Luvene) was committed to cu More

by D2Cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauny Luvene, Malcolm Luvene
May 09, 2019

Lesia Matthis is awesome. Great experience. Very pleased with the buying/leasing experience. Lesia is great to work with. Have leased multiple cars thru her. Glad to see dealer More

by Lynn and Brad
Customer Service
Quality Of Work
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Price
Recommend Dealer
Yes
Employees Worked With
Lesia Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Pankratz
May 06, 2019

Service of pilot Jay in service was very courteous and professional , he explained things well. I felt comfortable dealing with him and trusted his judgment. All an More

by Thefriendlyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2019

Nearly perfect experience with new vehicle purchase. I have previously purchased a honda crv, honda accord and two ridgelines at other dealerships. I experienced Micheal Tuler to be candid, resourceful More

by Michigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald johnson (sp?)
May 04, 2019

Great Service I had an issue with a check engine light and called in the morning to get an appointment. Chris who answered the phone took care of getting an ap More

by Hondapilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
May 01, 2019

Different Dealership Contacted this dealership for the 2015 Subaru, which was on the lot foe more than 4 months. To make long stoey short. I didn't buy the car. Because More

by bimmer540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Hodge, Derrick Williams-Wilson
May 24, 2019 -

Russ Darrow Honda responded

We apologize for your unpleasant experience. Russ Darrow group uses live market pricing. We poll over 20,000 website to ensure the consumer is receiving our best possible pricing upfront. Please contact George Matthews directly with any other issues

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