Russ Darrow Honda

Great lease experience with Shannon We worked with Shannon (Sanders) Pankratz throughout the entire process - from the initial ‘hellos’ to singing the lease agreement. She was fantastic We worked with Shannon (Sanders) Pankratz throughout the entire process - from the initial ‘hellos’ to singing the lease agreement. She was fantastic to work with, patient, extremely knowledgeable, and professional. She had seemingly endless expertise with the 2019 Honda Pilot, and made us very comfortable with everything. We would certainly recommend working with Shannon, and will definitely be contacting her when our lease ends. More

Service review Hi. Just jad my Odessey in for some basic work and your service rep Alondra Sandoval was very helpful and knowledgeable on all questions I had. Eve Hi. Just jad my Odessey in for some basic work and your service rep Alondra Sandoval was very helpful and knowledgeable on all questions I had. Even advised me on additional work that i need to take care of in the future. Alondra is quite the service professional you want to have working with customers. Thankyou. Steve Stapelman More

Twig's the man! Twohig was a cool dude. Laid back, not too aggressive. I would definitely recommend him to someone purchasing a car used or new. When I upgrade, I'll Twohig was a cool dude. Laid back, not too aggressive. I would definitely recommend him to someone purchasing a car used or new. When I upgrade, I'll be looking for him. More

Sales Professional AWESOME Malcolm was fantastic and made this experience wonderful. If you want a great car and have a great sales experience, Malcolm is your professional. He Malcolm was fantastic and made this experience wonderful. If you want a great car and have a great sales experience, Malcolm is your professional. He will make it a fantastic experience and will follow through on all he says he will do. More

AWESOME SERVICE! The gentleman that helped me were professional, helpful, and very understanding with my situation. They talked me through the entire process and expla The gentleman that helped me were professional, helpful, and very understanding with my situation. They talked me through the entire process and explained everything in detail so that I'm completely comfortable with my purchase. Thanks so much guys! More

Service Dept. Replace read latch switch. Alondra was very friendly and personable. I told her what the issue was by doing research on line of the problem with the rear hatch not opening in c Alondra was very friendly and personable. I told her what the issue was by doing research on line of the problem with the rear hatch not opening in cold weather. This problem has been going on with Honda CRV since 2011. When it's cold outside the rear door latch doesn't open.. no recalls? Before I made the appointment, I talked to the parts manager to make sure the switch was in stock. After waiting 1 hour Alobdra told me it wasn't in stock and they would call around for the part, but they later found out they had the part. It took 2.5 hours to do. More

Thank you Malcolm Malcolm was great. He listened and worked with me until I was happy. Thanks. I look forward to doing business with you again. You are the best! Malcolm was great. He listened and worked with me until I was happy. Thanks. I look forward to doing business with you again. You are the best! More

Great experience My experience at Russ Darrow Honda was great! The sale’s guy who would helped me was very patient respectful and he got me what I wanted. I would rec My experience at Russ Darrow Honda was great! The sale’s guy who would helped me was very patient respectful and he got me what I wanted. I would recommend if you’re looking for a car and you wanna awesome person who’s not going to just sell you anything to go to Russ Darrow Honda and ask for Malcolm Luvene. More

What a great experience! From start to finish the entire process was so easy and done so fast. I got the car I wanted at a better price and I can afford it. This was a great e From start to finish the entire process was so easy and done so fast. I got the car I wanted at a better price and I can afford it. This was a great experience and I will definitely be recommending this dealership to my family and friends More

Malcolm was amazing!! Absolute miracle worker!! Came in expecting to get an older pretty used vehicle, something I was going have to pay for upfront since my credit isn't well at all. Malcolm someho Came in expecting to get an older pretty used vehicle, something I was going have to pay for upfront since my credit isn't well at all. Malcolm somehow managed to get me a dream of a car! A 2015 Honda civic, absolutely amazing and super happy! More