Russ Darrow Honda

Helpful and kind. Mike was really great! We did have a long wait, but he talked with us about a variety of topics. He was very apologetic and really gave us great servi Mike was really great! We did have a long wait, but he talked with us about a variety of topics. He was very apologetic and really gave us great service! More

Friendly and respectful My service adviser was very pleasant to work with. Was a longer wait than I had expected. I made an appointment on line and did not expect it to take My service adviser was very pleasant to work with. Was a longer wait than I had expected. I made an appointment on line and did not expect it to take over an hour. My service adviser did everything she could to get me out as soon as possible with the big rush that showed up at my appointment time. I still recommend thanks to the above and beyond performance of my service adviser. She was fantastic!!! More

Helpful Zoe was extremely informative, friendly and helpful. Did not feel pressured . Always kept me posted and up to date on the status of my car repairs. Zoe was extremely informative, friendly and helpful. Did not feel pressured . Always kept me posted and up to date on the status of my car repairs. More

Great Sales & Service Departments I have purchased 4 vehicles from this Russ Darrow Honda and Specifically Michael Tuler. He is wonderful, listens to my needs and is great with laying I have purchased 4 vehicles from this Russ Darrow Honda and Specifically Michael Tuler. He is wonderful, listens to my needs and is great with laying out all my options. Extremely knowledgeable and accomodating. I will be back for #5!! I also use this dealership for all my service needs. My service adviser Jay Malkowski is top notch. I have been going here for service as long as I can remember and totally trust them. I really don't think I would ever go anywhere else! More

Eric does a great job! Working with Eric is a real pleasure: he understands the car well so that we can have good discussions in detail about repairs or upgrades that are n Working with Eric is a real pleasure: he understands the car well so that we can have good discussions in detail about repairs or upgrades that are needed so I can be assured the work will meet my expectations. I'll be back! More

Wonderful service, nice place to buy a car! Derrick is a nice sales man he was very helpful in finding a car that was in my budget and fit my needs. Now I have nice Toyota Carrolla. I recommend Derrick is a nice sales man he was very helpful in finding a car that was in my budget and fit my needs. Now I have nice Toyota Carrolla. I recommend this dealership to everyone! More

The experience was simple, fast and courteous. All associates were knowledgable and ready to point me in the right direction for choosing a car. They listened to what I was looking for and thorough All associates were knowledgable and ready to point me in the right direction for choosing a car. They listened to what I was looking for and thoroughly searched for a vehicle to meet my criteria. More

"Great Experience Purchasing New Ridgeline" We began looking for a new Ridgeline after seeing it at the Milwaukee Auto Show in February, 2018. We decided to stop at Russ Darrow Honda on the way We began looking for a new Ridgeline after seeing it at the Milwaukee Auto Show in February, 2018. We decided to stop at Russ Darrow Honda on the way home to see if we could test drive a new Ridgeline. Lisa was the first person we dealt at the dealership. She was extremely knowledgeable about the Ridgeline and very professional. She answered all of our questions and was never "pushy." After checking prices and service at other dealers, it was an easy decision to buy our truck from Lisa. She ordered the 2019 Ridgeline, and a few months later we were picking up our new truck. Lisa was helpful every step of the way. When it came to financing, Jonathan was able to get us a great rate and explained the financing very thoroughly. Overall, we had a great experience at Russ Darrow and would recommend them to anyone. More

Great service Concise and friendly. Very helpful. I came in with a car in mind and there were no distractions or run arounds. Interactions were personable and profe Concise and friendly. Very helpful. I came in with a car in mind and there were no distractions or run arounds. Interactions were personable and professional. More

Great service Super nice service writer, very knowledgeable,service was done in a timely manner. Will recommend to others. Was impressed with waiting area. Thanks f Super nice service writer, very knowledgeable,service was done in a timely manner. Will recommend to others. Was impressed with waiting area. Thanks for the great service. More