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Russ Darrow Honda

Milwaukee, WI

4.6
2,160 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 2,160 reviews

September 29, 2017

Wonderful relaxed environment, they make car buying fun. Russ Darrow and Matt sama did not pressure me into a car I didn't want and even went to dealerships in other parts of the state to bring me a car that More

by Mbehning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sama
September 29, 2017

Terrible dealership to work with. Lies, lies, lies Terrible, Terrible, dealer to work with,... They lie to get you into the store and will not honor the price that was agreed upon by their employees. More

by DON ABLEIDINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lesia Matthis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hyatt
Oct 11, 2017 -

Russ Darrow Honda responded

We apologize for your unpleasant experience. We will do our best to personally customize your vehicle to your specifications. We hope you will reconsider us for your future sales and service needs. Thanks for your feedback.

September 29, 2017

Exceptional Service! I've always had exceptional customer service from Russ Darrow! This is my 4th vehicle! I expect the good service to continue into the future! More

by Barb1232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis, Al, Angel , Marquis Robinson, J. Todd Wright
September 28, 2017

The greatest experience ever!!! I came in to trade in my '14 CR-V for a '17 CR-V and right away was greeted by the friendliest people. Leisa was the sales person I worked with, absol More

by Loviesmommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lesia Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
September 24, 2017

First Time Car Experience This dealership never fails to make getting a car easy and for my first time buying it was a really good experience, leaving me happy and excited to d More

by Alymonster95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Hansen
September 23, 2017

Pleasant car buying experience. I enjoyed my car buying experience tremendously. Dale Hansen is an excellent example of a salesman and he explained all of the relevant information ab More

by Thardus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Hansen
September 22, 2017

Very satisfactery! Personnel were pleasant and easy to work with. We left feeling like we had been dealt with honestly and fairly and so far we are satisfied with the c More

by George81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Delgado
September 18, 2017

Experience It was my first time buying a car but it was an amazing experience everyone was nice, and easy going. I loved it. I will definitely recommend anyone a More

by Nlong16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Hansen
September 18, 2017

positive experience I went in with the thought that if the price was right I'd buy a car and if it wasn't right I'd walk away. I actually wanted to wait a year before I b More

by cms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trenton Schuette
September 16, 2017

Great experience! Matt did an awesome job guiding me through the sales process. He helped me pick the right car and did a great job explaining all the features it has. More

by Michael Sama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sama
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