Russ Darrow Honda

He really works hard to get you in somewhere affordable. He is awesome. I’ll recommend anyone to come to him. Thanks Malcolm. Be blessed He is awesome. I’ll recommend anyone to come to him. Thanks Malcolm. Be blessed More

Malcolm is absolutely AMAZING!! I’ve never had someone work so hard to help me. He didn’t stop until the deal was complete. He definitely deserves a promotion! work so hard to help me. He didn’t stop until the deal was complete. He definitely deserves a promotion! More

I have nothing but a great things to say about Russ Darrow and everyone who I have worked with. Danita was very welcoming and asked about why I chose my profession of nursing and was very personable fr Darrow and everyone who I have worked with. Danita was very welcoming and asked about why I chose my profession of nursing and was very personable from the beginning of my experience to the end. The used car I came to look at buying didn’t end up working out and she listened at the beginning of our conversation that my dream car was the Honda Pilot with a sunroof. My husband was negotiating and when she realized that it wasn’t going to work out with the payment I was interested in, she brought up leasing so I could get what I wanted. When I came in the next day, she had notified me that the car I actually was getting mistakenly didn’t have the sunroof. I was bummed and asked if she could see what they could do because the description states it did even though the picture didn’t have it on there. Her and Keith(sales manager) worked on this and I was able to go up to the next level that had a sunroof and leather seats! $15 dollars was the only money added to the monthly payment. Sherri who helped me sign my paperwork was very friendly and easy to talk to. She was super smiley. I would recommend this dealership to anyone! More

I came in for routine maintenance on my 2018 Accord that was also having AC issues. Alondra knew I had a tight timeline and kept me in the loop to get me my car back good as new as fast as possible. was also having AC issues. Alondra knew I had a tight timeline and kept me in the loop to get me my car back good as new as fast as possible. More

Working Together I've recently had a A+ five star customer service experience unlike any before. My truck, a Chevrolet Silverado was purchased used from Russ Darrow Ho I've recently had a A+ five star customer service experience unlike any before. My truck, a Chevrolet Silverado was purchased used from Russ Darrow Honda, it needed a new door hinge. Service replaced the hinge but because it was a Chevy; the body shop had a hard time getting it 100% right. Greg the service manager and George the general manager worked together to make sure it was 100% and that I was happy with the repair. They asked me to take it to a local body repair shop which had more experience working on trucks like mine. The door was fixed and they picked up the bill. Customer service is no longer an option in this highly competitive environment. Dealerships need happy customers that will tell others just how great a job the dealer did before,during and after the sale. Greg, George and the Russ Darrow team is focused on their customers. More

Malcolm was great he was very understanding and not pushy. He Made sure we were ready and had all we need. We highly recommend him. Every one that was sort of the process was very professional, warm an pushy. He Made sure we were ready and had all we need. We highly recommend him. Every one that was sort of the process was very professional, warm and courteous. Big thanks to Al and Shawnee( hope I am spelling her name right) for all the help. More

Danita was great very kind an knowledgeable with a great personality she helped me from start to finish would definitely recommend her ❤️ She is great personality she helped me from start to finish would definitely recommend her ❤️ She is great More

I had a super fun time today at Russ Darrow Honda. Kavanaugh and Shannon were excellent to work with. They were both very professional and knowledgeable. I walked out the same day with my new Honda Ac Kavanaugh and Shannon were excellent to work with. They were both very professional and knowledgeable. I walked out the same day with my new Honda Accord Sport :) I will keep coming back here for service as well. I love the new location and the great deals. Thanks Russ Darrow Honda and all the staff helping out! More

Very helpful, friendly, knowable, over all a great place to have your car service.. they explain everything to me concerting my car. What due next. to have your car service.. they explain everything to me concerting my car. What due next. More

This is the best car buying experience ever in my life. Danita made it fun, her patience and positive energy made me comfortable. Even in the stressful final piece she walked me through it and took what ha Danita made it fun, her patience and positive energy made me comfortable. Even in the stressful final piece she walked me through it and took what has always been the “yuck” factor of car buying. More