Russ Darrow Honda - Service Center

Very frustrating that the survey requires a minimum 25 weird review. I was going to quit the survey but wanted you to know that this is ridiculous. Good experience until now weird review. I was going to quit the survey but wanted you to know that this is ridiculous. Good experience until now More

Efficient check in.. Advisor reviewed my service history and determined what needed to be done, what had been done and what should wait for next service. Appreciate only doing what needs to be done each vis and determined what needed to be done, what had been done and what should wait for next service. Appreciate only doing what needs to be done each visit. More

Fantastic guest service; have been going here for 10 years and have always felt fairly served. I have two Honda’s and will going here next time I’m ready to purchase my next one. years and have always felt fairly served. I have two Honda’s and will going here next time I’m ready to purchase my next one. More

Service center is quick, efficient, and very knowledgeable. I have always been happy with my service. knowledgeable. I have always been happy with my service. More

My experience with Russ Darrow this time was shocking; I couldn’t believe the cost of the repair. George Matthews ( General Manger) and Jon Stein ( Service Representative ) worked with me to arrive at what couldn’t believe the cost of the repair. George Matthews ( General Manger) and Jon Stein ( Service Representative ) worked with me to arrive at what I believe to be a more than fair price to replace my electronic rack and pinion system. More

Great, thorough servicing for affordable prices. Also included a complimentary car wash included a complimentary car wash More

Spoke to advisor, Chris Berg about our 2018 Honda CR-V 16,000 miles, 3 months out of warranty. How our Air conditioning prematurely stopped. Brought the car in yesterday. We are told we need to replace th 16,000 miles, 3 months out of warranty. How our Air conditioning prematurely stopped. Brought the car in yesterday. We are told we need to replace the condenser. Chris seemed genuine. He listened and explained suggested fix. O More

Decent service and customer friendly staffs. Little bit pricey. But I like how they are handling the vehicle services department. Nicely arranged waiting area and easy to make an appointment. pricey. But I like how they are handling the vehicle services department. Nicely arranged waiting area and easy to make an appointment. More

I appreciate the online service model. The team was professional, efficient, and customer focused. More importantly, Jay was able to adjust service appointment for today professional, efficient, and customer focused. More importantly, Jay was able to adjust service appointment for today More

Very friendly customer service, fast and accurate. I’ve been a Russ Darrow customer for 20 years and it just keeps getting better. Thank you been a Russ Darrow customer for 20 years and it just keeps getting better. Thank you More