Russ Darrow Honda - Service Center

Rachel was fantastic in explaining what will be needed but not doing the hard sell, that would drive me to another dealership. but not doing the hard sell, that would drive me to another dealership. More

Eric was very knowledgeable and fully explained the services. He offered possible solutions that I found to be quite helpful. He exhibited excellent customer service! services. He offered possible solutions that I found to be quite helpful. He exhibited excellent customer service! More

Good dealer understands what I am looking for and does not push to have unwanted services done not push to have unwanted services done More

Quick services with a smile oil changes are done so fast you inhale exhale and they are done.... you inhale exhale and they are done.... More

Chris was very friendly and helpful. He did everything I asked him to. He went the extra mile. asked him to. He went the extra mile. More

All good & very efficient … this sums it up….see you next year for oil change year for oil change More

Having 2 cars not driveable on the same day was not a cool experience. But thanks to Angela Davis, Service Advisor, at Russ Darrow, the day greatly improved. When I called to tell her what was happenin cool experience. But thanks to Angela Davis, Service Advisor, at Russ Darrow, the day greatly improved. When I called to tell her what was happening, she immediately diagnosed my Honda CRV’s problem. I got the CRV towed to the dealership, got the problem taken care of and Angela made arrangements to have the CRV brought to my home. From my initial call to Angela to having the CRV returned to my garage took no more that 3 hours and I was able to remain home. Thanks to Angela for reducing my stress level. Angela has exceptional customer service skills and a role model in providing excellent customer satisfaction in a very competitive industry. Chuck More

The team at this dealership are incredibly fast and courteous!!! Service was efficient and service staff was helpful answering my questions. courteous!!! Service was efficient and service staff was helpful answering my questions. More

Angela at Russ Darrow Dealership Service dept has great customer service skills & always does a great job. customer service skills & always does a great job. More

No consistency with payment for services Services have declined. Purchased tires from them 3 years ago and keep having issues with air pressure. Plug my tires twice with no charge and today a 30 dollar co declined. Purchased tires from them 3 years ago and keep having issues with air pressure. Plug my tires twice with no charge and today a 30 dollar cost to plug it. More