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Russ Darrow Honda - Service Center

Milwaukee, WI

4.5
807 Reviews

807 Reviews of Russ Darrow Honda - Service Center

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August 03, 2021

Eric Nelson has been a god-send ! He has always been very friendly and professional. I rely on him completely. He has my trust and confidence. More

by Marymel2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Nelson
August 01, 2021

ERIC WAS GREAT HW HELPED in every way he made suree my tire was fixed he smiled the whole time....GREAT GUY NI JOKE..TIP More

by AlbertBell7474@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rowley Clayborn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Nelson
July 31, 2021

We needed a quick battery replacement since we were traveling from TX. Jon helped us get an appointment right away and we were on our way in an hour. More

by Azjscheel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2021

Fantastic service rep. Fast check in. Oil change and tire rotation. The only thing that makes me wonder about the tire rotation. I inspected my car after they were done, in the parking lot, I found a More

by Jkmhahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela David
July 16, 2021

Very frustrating that the survey requires a minimum 25 weird review. I was going to quit the survey but wanted you to know that this is ridiculous. Good experience until now More

by Mw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2021

Efficient check in.. Advisor reviewed my service history and determined what needed to be done, what had been done and what should wait for next service. Appreciate only doing what needs to be done each vis More

by Trixie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maddie
July 11, 2021

Fantastic guest service; have been going here for 10 years and have always felt fairly served. I have two Honda’s and will going here next time I’m ready to purchase my next one. More

by Tacocat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2021

Service center is quick, efficient, and very knowledgeable. I have always been happy with my service. More

by mdharrison99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2021

My experience with Russ Darrow this time was shocking; I couldn’t believe the cost of the repair. George Matthews ( General Manger) and Jon Stein ( Service Representative ) worked with me to arrive at what More

by GEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2021

Great, thorough servicing for affordable prices. Also included a complimentary car wash More

by TheGreat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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