Russ Darrow Honda - Service Center

I came in for routine maintenance on my 2018 Accord that was also having AC issues. Alondra knew I had a tight timeline and kept me in the loop to get me my car back good as new as fast as possible. was also having AC issues. Alondra knew I had a tight timeline and kept me in the loop to get me my car back good as new as fast as possible. More

Very helpful, friendly, knowable, over all a great place to have your car service.. they explain everything to me concerting my car. What due next. to have your car service.. they explain everything to me concerting my car. What due next. More

Great service with very kind staff. Our vehicle was done ahead of schedule, and they took very good care of us. We will be back again. ahead of schedule, and they took very good care of us. We will be back again. More

They're courteous and understanding. Angela was great!! They're courteous and understanding. Angela was great!! She was kind and understanding. She also worked efficiently with the service team on the iss They're courteous and understanding. Angela was great!! She was kind and understanding. She also worked efficiently with the service team on the issue with my car and got me on my way before the expected time. More

Zoe was professional and polite.. she’s always friendly and helpful! Love the new building and appreciate the car wash. Will refer to others. Thanks again! and helpful! Love the new building and appreciate the car wash. Will refer to others. Thanks again! More

I had coupons that I thought would be around $50 for oil change and tire rotation and was charged an extra fee of $18.50 for environmental supplies which I had never been charged before and was not printed change and tire rotation and was charged an extra fee of $18.50 for environmental supplies which I had never been charged before and was not printed on the coupon and also didn't receive the complimentary car wash which i see now i need to request instead of being offered it like in the past, I guess my fault for not looking at the website better. Service always did very well in the past which is why I come down from Green Bay area to have them service my 3 Honda's I have owned. More

Russ Darrow placed customer first. Service Department is very friendly and done repair professionally in the highest standard. I highly recommend for anyone to neither purchase or service car at this is very friendly and done repair professionally in the highest standard. I highly recommend for anyone to neither purchase or service car at this dealer. More

The service has dropped tremendously since their move to their new facility! They put $100,000’s into the building and tech (which is WAY out of the way), but they didn’t seem to put any money into their cu their new facility! They put $100,000’s into the building and tech (which is WAY out of the way), but they didn’t seem to put any money into their customer service. The last time (my LAST time) I was there, the service tech had me wait 15 minutes PAST the time my car was ready because she got distracted by a former employee coming in. I have no problem with seeing your friends at work, but I do have a problem with it when it impacts customer service! I will NOT be returning. Ever! More

Great services ! Awesome workers ! Awesome dealership ! Awesome experiences ! Good mechanics ! Fast workers ! Detailed information about your vehicle ! I Love coming here for my cars M Awesome experiences ! Good mechanics ! Fast workers ! Detailed information about your vehicle ! I Love coming here for my cars M More

Rowley was awesome he is very professional. He will be honest with you but you will never feel pressured to buying a vehicle when you work with him. Rowley is a down to earth guy with a bubbly personality honest with you but you will never feel pressured to buying a vehicle when you work with him. Rowley is a down to earth guy with a bubbly personality. I love my new vehicle and I am thankful for Rowley's help. He's very humble. More