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Russ Darrow Honda - Service Center

Milwaukee, WI

4.5
823 Reviews

823 Reviews of Russ Darrow Honda - Service Center

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July 07, 2019

AC Service My service technician was the best I’ve had at Russ Darrow Honda in all the years that I’ve had regular maintenance and service there. She was courte More

by Frrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Norwood
July 07, 2019

The repair that wasn’t The work that I took the car in for was expensive but amounted to the same problem existing on the way home. The most frustrating about the situation More

by JPB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Berger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Russ Darrow Honda responded

We apologize for your unpleasant experience. We will share your feedback with our management. Thanks

July 01, 2019

Was very Good They are very talented people they take care of their customers very good and they Handle their business very good And I appreciated their good job More

by Wfares1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Eynon, Nastascia Elliott, Asala Aziz, Angela David
June 25, 2019

Service at Russ Darrow is A+ For service we see Eric Nelson he is outstanding! He always makes sure that our vehicle is taken care of and has done what we asked for! He is kind an More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Nelson
June 07, 2019

Excellent Service Have had my Honda serviced here for years, and they do a great job. Zoe has always been on top of all the details and makes it a smooth, efficient ex More

by George D
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zoe Hulman
May 31, 2019

Service waiting time too long Waiting time for service was too long, although the service woman offered a car wash , however the car wasn’t clean and there was a large “W” mark in More

by ew5929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alondra Sandoval
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019

2018 Honda Accord Maitenence Jay is amazing he took me through the whole process start to finish. He explained everything perfectly. He told me 45 minutes he had me complete well More

by DaleJr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2019

Oil Cannge I had immediate service for an oil change without an appointment. The warning lights went on the day before I was traveling in my car so I really appr More

by jopjov-fitda9-Bagvab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Norwood
May 24, 2019

99 percent satisfied Eric was very pleasant and courteous. The girl at the cashier window was not. She needs a lesson in courtesy. She was very short and curt and I almost More

by Crv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Nelson
May 22, 2019

Above and Beyond Service Very pleased with my recent visit to Russ Darrow Honda. Service staff was pleasant and very helpful in describing work that needed to be done to my v More

by Puffbug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel and Karen, the shuttle driver
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