785 Reviews of Russ Darrow Honda - Service Center
Services oil change Always greeted warmly and courteously when I come in for service. Kevin my service writer is very knowledgeable and always takes good care of me and m Always greeted warmly and courteously when I come in for service. Kevin my service writer is very knowledgeable and always takes good care of me and my CRV. Even though I don’t live close to Darrow I don’t mind driving a little bit to get great service. Thanks More
friendly and complete Clean, friendly and knowledgeable. I have had service on my Honda CRV done at Russ darrow honda since I bought it new in 2011. That is why at 133,00 Clean, friendly and knowledgeable. I have had service on my Honda CRV done at Russ darrow honda since I bought it new in 2011. That is why at 133,000 miles it still runs like a dream. More
Alicia Norwood is excellent. Alicia is very friendly and knowledgeable. She is very clear and conveys car mechanics well. I have been helped by her previously and she is consist Alicia is very friendly and knowledgeable. She is very clear and conveys car mechanics well. I have been helped by her previously and she is consistently great. More
Excellent service Had oil change done, service was quick and efficient and friendly. Check in was quick, Eric reviewed both before and after, all the service options. Had oil change done, service was quick and efficient and friendly. Check in was quick, Eric reviewed both before and after, all the service options. Also used website coupon - thank you More
Service is good Firstly, Eric is fantastic. He’s friendly and ensures the customer knows what’s going on. One problem is the lack of inventory though. I was ther Firstly, Eric is fantastic. He’s friendly and ensures the customer knows what’s going on. One problem is the lack of inventory though. I was there for hours because of it and I heard inventory mentioned to at least two other customers during that visit. It really ramps up the wait time. I know in another visit in October I had been planning on buying a certain tire but it was out of inventory as well. Not sure why the inventory problem. More
Oil change Very professional dealership! I have been going here for my Honda’s the last 13 years for repairs and oil changes. They have great prices and they car Very professional dealership! I have been going here for my Honda’s the last 13 years for repairs and oil changes. They have great prices and they care about what they do! More
Good service Friendly fast service , got car in same day, gave me coupon for tire rotation . Car was washed and ready to go in time Kevin said it would Friendly fast service , got car in same day, gave me coupon for tire rotation . Car was washed and ready to go in time Kevin said it would More
service Very Happy for the work done I was satisfied would recommend this to all my friends and colleagues and anyone that needs to have their vehicle service Very Happy for the work done I was satisfied would recommend this to all my friends and colleagues and anyone that needs to have their vehicle serviced More
Painless We brought my wife’s CRV in for a oil change and tire rotation. Quick check-in... no upselling.. just did what we asked, but LESS. Recommended we skip We brought my wife’s CRV in for a oil change and tire rotation. Quick check-in... no upselling.. just did what we asked, but LESS. Recommended we skip the rotation I wanted based on tread depth measurements. Saved us $20, but it was more the point: we didn’t need the work. (I went to my Jeep dealer for an oil change, and they recommended all new brakes. Sheesh.)... Happy with Russ Darrow Honda. More
Valve adjustment and muffler replace The work was completed on time and the customer service rep was very professional and efficient. The only complAint is that the service tech left grea The work was completed on time and the customer service rep was very professional and efficient. The only complAint is that the service tech left grease on our floor mats because they failed to put paper down. Second time at this dealership where service tech did not take care with the interior of our vehicle. I understand it is an older car but it still deserves some care. The service rep is trying to make it right so we will see. More