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Russ Darrow Kia of Waukesha
Waukesha, WI
1,478 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,478 reviews
June 15, 2025
Timely, courteous, up front pricing. Skyler was friendly and professional, and answered my all my questions. I will return for future service here. Skyler was friendly and professional, and answered my all my questions. I will return for future service here. More
by kgschel
Verified CustomerEmployees Worked With
June 14, 2025
The best good job love this place i go beack always i will recommend to will recommend to More
by Gracielaledezma852@gmail.com
June 14, 2025
Great experience. Got in quickly. Everything was done on time. I'm going back this week. Got in quickly. Everything was done on time. I'm going back this week. More
by JLEE.HOOD
Employees Worked With
June 12, 2025
Skyler was wonderful and so helpful. She kept us notified as to the status of the car and when we could pick it up. It got washed which was awesome. She kept us notified as to the status of the car and when we could pick it up. It got washed which was awesome. More
by CMARSHALL7
June 11, 2025
Great service all around. Thanks for getting daughters Kia soul in zfor diagnosis. Glad no converter replacement needed Thanks for getting daughters Kia soul in zfor diagnosis. Glad no converter replacement needed More
by tallbasketballmom2011
June 10, 2025
Katie was great. I was very pleased with the service at the dealership. From checking in to picking up my car, everything was easy. But most importantly, I appreciate I was very pleased with the service at the dealership. From checking in to picking up my car, everything was easy. But most importantly, I appreciated her help in getting the information on the service plan I purchased at original dealership, that enabled me to save several hundred dollars on this service. The only thing I would comment on is that the car was washed on outside, which is great, but not vacuumed on the inside. The other dealership did that, and I guess that was my expectation at Russ Darrow. Perhaps that’s something you’d consider in the future. Thanks again. More
by MARKHERSCH0407
Employees Worked With
June 09, 2025
Staff is exceptionally friendly and are great communicators. Very customer focused and this includes the mechanics and service managers. communicators. Very customer focused and this includes the mechanics and service managers. More
by TROYWILSON007
Employees Worked With
June 08, 2025
Oil change service was great. Everything was done In a timely manner and was very please with what your technicians did Everything was done In a timely manner and was very please with what your technicians did More
by shawndean1979
