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Russ Darrow Kia of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.5
1,670 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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2141 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,670 reviews

January 27, 2026

Services are excellent. Waiting room was super cold.Need better heating facility if customers are waiting. More

by samir.niljikar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitie Stehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2026 -

Russ Darrow Kia of Waukesha responded

Thanks for sharing your thoughts about your experience. We appreciate your business, Samir, and hope to see you again soon! Jonathan Brown jonathan.brown@russdarrow.com

January 27, 2026

Building under renovation so makeshift waiting areas, but service not affected. Efficient, friendly employees. Will return. More

by shank_michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitie Stehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

Russ Darrow Kia of Waukesha responded

Thank you, Michael, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jonathan Brown jonathan.brown@russdarrow.com

January 25, 2026

Wally is a great salesman! He is very knowledgeable and through. I recommend Waukesha Kia. More

by ERGEYER
Recommend Dealer
Yes
Employees Worked With
Gildardo Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gildardo Esquivel
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Jan 25, 2026 -

Russ Darrow Kia of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jonathan Brown jonathan.brown@russdarrow.com

January 25, 2026

Great service the tech and service writer both went way beyond to fix the problem 5 star service More

by KHALASKA100
Recommend Dealer
Yes
Employees Worked With
I think his name was Devan and he went way beyond to fix the problem the service writer was the female at the first desk and she was outstanding also both were just great
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Jan 26, 2026 -

Russ Darrow Kia of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Kia of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Jonathan Brown jonathan.brown@russdarrow.com

January 25, 2026

The 2 people were excellent there management could take a lesson from them Management was not aware of customer service Ken hartling More

by KHALASKA100
Recommend Dealer
Yes
Employees Worked With
Sales Julia service was Katy
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Jan 26, 2026 -

Russ Darrow Kia of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Kia of Waukesha. Jonathan Brown jonathan.brown@russdarrow.com

January 21, 2026

It's was good and I'm glad that they called me with updates about my car More

by AMBERNJOHNSON7
Recommend Dealer
Yes
Employees Worked With
Angela David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela David
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Jan 22, 2026 -

Russ Darrow Kia of Waukesha responded

Thank you so much, Amber, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Jonathan Brown jonathan.brown@russdarrow.com

January 19, 2026

Helped us get a deal done quick and easy without any notice or warning that we were coming in. More

by Kyanke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gildardo Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Koskovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Weah
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2026 -

Russ Darrow Kia of Waukesha responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Kia of Waukesha! Jonathan Brown jonathan.brown@russdarrow.com

January 16, 2026

Russ darrow is simply amazing! They are friendly, thorough, and very fair! Riley was fantastic! More

by CLMANNIE1063
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2026 -

Russ Darrow Kia of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jonathan Brown jonathan.brown@russdarrow.com

January 13, 2026

Riley was an awesome salesman to deal with. He wasn't pushy but helped find exactly what I was looking for and went out of his way to deliver the vehicle. I would definitely do business with Ri More

by BLAYNEESSMANN
Recommend Dealer
Yes
Employees Worked With
Riley
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Jan 14, 2026 -

Russ Darrow Kia of Waukesha responded

Thank you for your business and this review. We're happy to hear Riley was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jonathan Brown jonathan.brown@russdarrow.com

January 11, 2026

Brody provided excellent customer service! He was very friendly, honest, and transparent making the whole process easy and stress-free. I highly recommend this salesman to anyone looking to bu More

by Perrydise
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brody Kluewer, Michael Mayweather
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Jan 11, 2026 -

Russ Darrow Kia of Waukesha responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jonathan Brown jonathan.brown@russdarrow.com

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