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Russ Darrow Kia of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.4
1,825 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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2141 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,825 reviews

February 06, 2025

Professional and efficient Very pleasant to work with. I trust service and prices are fair More

by RLANGNES5432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayleigh Recker
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Feb 06, 2025 -

Russ Darrow Kia of Waukesha responded

Thanks for sharing about your experience with Russ Darrow Kia of Waukesha. Kayleigh and our team appreciate your business and hope to see you again soon! Brandon McGahee brandon.mcgahee@russdarrow.com

February 06, 2025

They had a very friendly, knowledgeable and professional staff. Their serice department was prompt and efficient. The communication was great as well. More

by Amy C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayleigh Recker
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Feb 06, 2025 -

Russ Darrow Kia of Waukesha responded

Amy, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon McGahee brandon.mcgahee@russdarrow.com

February 04, 2025

Everyone is very professional, and always make sure my car gets the best service. Very happy with my appointment. More

by Mlh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
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Feb 04, 2025 -

Russ Darrow Kia of Waukesha responded

Thanks for sharing about your experience with Russ Darrow Kia of Waukesha. We appreciate your business and hope to see you again soon! Brandon McGahee brandon.mcgahee@russdarrow.com

February 03, 2025

Job is always done right and within time frame expected. Feel better knowing my car is serviced properly. More

by JOBER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Battersby, Kayleigh Recker
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Feb 03, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon McGahee brandon.mcgahee@russdarrow.com

February 03, 2025

Everyone working was knowledgeable and friendly. Nessiah went above and beyond to be sure I knew everything about the vehicle and buying process! More

by SHANA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Artymowski, Nessiah Fann
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Feb 03, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you, Shana, for sharing about your experience with Russ Darrow Kia of Waukesha. We appreciate your business and hope to see you again soon! Brandon McGahee brandon.mcgahee@russdarrow.com

February 01, 2025

Compared to the last 5 years, I was a little disappointed. Again the multipoint inspection report could not be printed and the car wash was broken. Hope these are fixed soon. More

by jjkuenzle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Sili
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Feb 03, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you for your review. Quality customer service is always our number one priority, and we appreciate your candid feedback. Thanks for choosing Russ Darrow Kia of Waukesha, we hope you will give us another opportunity to serve you! Brandon McGahee brandon.mcgahee@russdarrow.com

January 31, 2025

Very prompt and professional advice from the team. They worked as a team to help me. More

by TMNTBKP01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Battersby, Joseph Sili
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Feb 02, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Waukesha. Brandon McGahee brandon.mcgahee@russdarrow.com

January 31, 2025

Very friendly and wants you to be happy with your choices. No pressure to buy. More

by SPARKLITONE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Troupe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Ziegler
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Feb 02, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you so much for choosing Russ Darrow Kia of Waukesha! Please let us know if we can be of any more assistance. Brandon McGahee brandon.mcgahee@russdarrow.com

January 31, 2025

Great experience working with the team. They understood my situation and schedule and worked with me in whatever medium was easiest, text, voice, in person. Once in office they ensured a qu More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gildardo Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Ziegler, Ben Artymowski, Marcus (Kain) Hankins
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Feb 02, 2025 -

Russ Darrow Kia of Waukesha responded

Here at Russ Darrow Kia of Waukesha, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, John, and it was a pleasure having you at the dealership. We appreciate your review! Brandon McGahee brandon.mcgahee@russdarrow.com

January 31, 2025

I appreciate eveything Russ Darrow Kia always does for me. It always is a job well done!!! More

by EBRIDGES2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayleigh Recker, Joseph Sili
Print
Feb 02, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Brandon McGahee brandon.mcgahee@russdarrow.com

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