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Russ Darrow Kia of Waukesha

Waukesha, WI

4.5
1,468 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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2141 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,468 reviews

April 20, 2025

I was so surprised about how quick I was in and out of there. Very happy with the work and the employee had a pleasant attitude. I will be backsoon! More

by Karyl Cleveland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon McGahee brandon.mcgahee@russdarrow.com

April 20, 2025

Excellent service and Xavier was awesome teaching me all about my new car. That is why I always go back to Russ Darrow Kia More

by SNACKERG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McGahee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Troupe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Battersby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Waukesha. Brandon McGahee brandon.mcgahee@russdarrow.com

April 18, 2025

Max is the best salesman anyone could ask for! He made the process as smoothly as possible. More

by BELLESIKISICHARLOTTE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Mazur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Russ Darrow Kia of Waukesha responded

Thanks for your feedback on your recent visit to Russ Darrow Kia of Waukesha. It's great to hear that we were able to assist you and that you had such a positive experience. Brandon McGahee brandon.mcgahee@russdarrow.com

April 18, 2025

Bonnie was wonderful and easy to work with! She was no pressure, fast and helpful. Gil-was very accommodating and helpful. More

by Britni Trevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gildardo Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bonnie Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Brandon McGahee brandon.mcgahee@russdarrow.com

April 17, 2025

The oil change and tire rotation took 1 hour as promised! service rep was very polite. More

by SRHB0SS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitie Stehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Russ Darrow Kia of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Kia of Waukesha, we look forward to having you as a valued customer for many years to come! Brandon McGahee brandon.mcgahee@russdarrow.com

April 17, 2025

They are always working to help the customers get the best service. They are cheerful and make you feel important. More

by C.LYNOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitie Stehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Waukesha. Brandon McGahee brandon.mcgahee@russdarrow.com

April 16, 2025

Service department is always professional and helpful. Service schedule has always been on time for schedule service and neets and exceeds Service rines given More

by David Dyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Battersby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you for choosing Russ Darrow Kia of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brandon McGahee brandon.mcgahee@russdarrow.com

April 15, 2025

Had an appointment to do paperwork at 5 PM sat there 2 1/2 hours to sign five minutes worth of paperwork. The weight was ridiculous. More

by SUNSHINE82762
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Macks
Apr 23, 2025 -

Russ Darrow Kia of Waukesha responded

We're sorry your visit didn't go as planned. Saturday can become a very busy day. Brandon McGahee brandon.mcgahee@russdarrow.com

April 14, 2025

Wally was great! They were very busy and he did a fantastic job juggling everything. More

by RGOBLE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wally Thom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Artymowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you so much for choosing Russ Darrow Kia of Waukesha! Please let us know if we can be of any more assistance. Brandon McGahee brandon.mcgahee@russdarrow.com

April 14, 2025

Jacob recognized the problem and took care of the problem which was the result of oil change performed a couple weeks earlier. He addressed the issue immediately. More

by JARATA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Battersby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Russ Darrow Kia of Waukesha responded

Thanks for sharing about your experience with Russ Darrow Kia of Waukesha. We appreciate your business and hope to see you again soon! Brandon McGahee brandon.mcgahee@russdarrow.com

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