Russ Darrow Kia of Wauwatosa

The process was fast and easy. My salesman and everyone involved were great! They address any questions or concerns I had to made me feel confident with my purchase! involved were great! They address any questions or concerns I had to made me feel confident with my purchase! More

They were very Thorough, and customer service was excellent, The financial and sales managers went above and beyond to help me get a price that was suitable. excellent, The financial and sales managers went above and beyond to help me get a price that was suitable. More

Great experience, Jerome and Joshua were a great help in getting me in a great situation. Way better than the one i was in. Great environment to be in and great people. Very friendly, easy to talk to and getting me in a great situation. Way better than the one i was in. Great environment to be in and great people. Very friendly, easy to talk to and we’re willing to do any and everything to make sure i came out in the best situation possible. More

Had a great experience here. Have nothing but good things to say. They were patient with us and did everything they could to make sure we were happy through the whole process. to say. They were patient with us and did everything they could to make sure we were happy through the whole process. More

My main concern is not everyone wearing mask, seem like it is optional. I didn't like the fact of sitting face to face while wearing mask doing paper work and no glass partition. Second concern is it t it is optional. I didn't like the fact of sitting face to face while wearing mask doing paper work and no glass partition. Second concern is it takes too long to complete the transaction given the virus situation, maybe this is the tactics given that this transaction was arranged in advance. Thirdly, I like to suggest even though that we agree on the numbers, it is still important to go thru' the sale agreement and explain the numbers at the end, not everyone deal with buying car on a daily basis. More

Jerome was friendly and knowledgeable. He answered all my questions and explained things well. He even arranged for Jalen to sync my phone to the car and to explain the techie aspects on the dash . questions and explained things well. He even arranged for Jalen to sync my phone to the car and to explain the techie aspects on the dash . More

Great experience working with Jerome and the team, I would highly recommend him and already committed to my next car with him and the Russ Darrow kia team. would highly recommend him and already committed to my next car with him and the Russ Darrow kia team. More

Jerome Smith was very knowledgeable about the different vehicles, patient with me and willing to help! No question was a dumb question to him. Highly recommended! vehicles, patient with me and willing to help! No question was a dumb question to him. Highly recommended! More

I purchased my first vehicle today. I was so pleased with my experience at Russ Darrow. Jerome and Jaylen Smith made the process so easy and were just as excited for me as I was. my experience at Russ Darrow. Jerome and Jaylen Smith made the process so easy and were just as excited for me as I was. More

This is my third Kia and I love this dealership because the service is superb. Mike, my salesman was terrific and Jaylyn showed me exactly how all the features work. Such customer service is rare these day the service is superb. Mike, my salesman was terrific and Jaylyn showed me exactly how all the features work. Such customer service is rare these days. More