Russ Darrow Kia of Wauwatosa

Helpful and listened to my problems Considerate of my time. Pleasant and professional Cared about my concerns time. Pleasant and professional Cared about my concerns More

Helpful and listened to my problems Considerate of my time. Pleasant and professional Cared about my concerns time. Pleasant and professional Cared about my concerns More

Both men were professional, explained everything really well, not pushy. Will definitely recommend to friends and family well, not pushy. Will definitely recommend to friends and family More

I had been working with Bri for the past few months while trying to navigate being flipped in my auto loan and rebuilding my credit. I had so much anxiety and concern about what my next car and loan situatio trying to navigate being flipped in my auto loan and rebuilding my credit. I had so much anxiety and concern about what my next car and loan situation would look like, but Bri made the entire experience feel manageable from start to finish. She was absolutely amazing and truly made me feel like I was part of her family. She went above and beyond to help protect the deal and make sure I was taken care of every step of the way. I never felt judged for my situation instead, I felt supported, heard, and genuinely cared about. Despite everything, she was able to help get me into a one-year-old car with only 5,000 miles on it and nearly 160,000 fewer miles than my previous vehicle, which honestly felt impossible before working with her. I’m incredibly grateful for all of her hard work, patience, and kindness throughout this process. If you’re nervous about buying a car or rebuilding after a difficult situation, Bri is absolutely the person you want helping you. More

The service department was great friendly and speedy We will see if I get a response I’m disappointed by the dealership. I was promised floor mats by my initial salesman. My bad I waited. will see if I get a response I’m disappointed by the dealership. I was promised floor mats by my initial salesman. My bad I waited. I was told by the sales manager no way that salesman is gone He gave me the lecture if he did it for everyone it would be disastrous Very disappointed service I would use again. Not sure I’d buy from there again or recommend it. More

Friendly. Low pressure. They knew what they were talking about. Vito had multiple options that were almost identical to compare and pick the right one Low pressure. They knew what they were talking about. Vito had multiple options that were almost identical to compare and pick the right one More

Michael Scott was awesome to work with. He is way too nice to be just a car salesman but I am glad he is one right now. Bernie was also very friendly and easy to work with. He is way too nice to be just a car salesman but I am glad he is one right now. Bernie was also very friendly and easy to work with. More

They made the purchase process very smooth. They were very resourceful and helpful every step of the way. Big thanks to the car salesman Ernesto for his phenomenal customer service and the Russ They were very resourceful and helpful every step of the way. Big thanks to the car salesman Ernesto for his phenomenal customer service and the Russ Darrow staff for the 10/10 experience. Thank you again guys More

Fast and knowledgeable They are always fast and know what they are doing. The dealership is always clean. they are doing. The dealership is always clean. More

Friendly, quick and easy experience! Marquavis and the dealership were a pleasure to work with! Marquavis and the dealership were a pleasure to work with! More