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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,096 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,097 reviews
January 04, 2024
We arrived around noon. Needed to be done by 2:30-3:00. We knew the car we wanted. Mike and his team made it happen! Super impressed. Happy with the deal we made. Every Needed to be done by 2:30-3:00. We knew the car we wanted. Mike and his team made it happen! Super impressed. Happy with the deal we made. Every one there are rock stars! More
by Rick
Helpful January 02, 2024
What a positive car buying experience. From the moment we walked in we felt good vibes 😎 Dino Black was our salesman. We really liked him a lot. No pressure no rush just a pleasant cool d From the moment we walked in we felt good vibes 😎 Dino Black was our salesman. We really liked him a lot. No pressure no rush just a pleasant cool day all around. We got a great deal on a Kia Soul 2023. We are an older couple and this was are very best experience at an auto dealership 😊 Everyone was so kind and helpful. Dino was not by any means pushy. Never felt rushed. No pressure. We felt like we made new friends all around. Cool place..great atmosphere and people…highly recommended 😊👍🏻 John and Wanda from Kenosha. More
by ryshkus
December 25, 2023
Dino was great to work with, and so was the rest of the team at Russ Darrow Kia of Wauwatosa. A relaxed buying experience that was focused on doing the best for our family. Thanks again! team at Russ Darrow Kia of Wauwatosa. A relaxed buying experience that was focused on doing the best for our family. Thanks again! More
by doug
December 22, 2023
Austin was great. He helped me switch out of my leased kia into financing newer vehicle. He helped me switch out of my leased kia into financing newer vehicle. More
by montana.hasan12
December 12, 2023
Great customer service and care. Really fast with paperwork and worked diligently to get me the best deal for the vehicle I wanted. Really fast with paperwork and worked diligently to get me the best deal for the vehicle I wanted. More
by Diontra
Employees Worked With
December 05, 2023
Mike C. was, without a doubt, the best salesman that I’ve worked with in my many years of buying and leasing cars. I had such a positive experience with him was, without a doubt, the best salesman that I’ve worked with in my many years of buying and leasing cars. I had such a positive experience with him and James and intend on being a return customer. More
by Steph
December 05, 2023
I had a great experience at Russ Darrow Nissan purchasing my daughter’s first vehicle with the assistance of Mike. Mike was very patient and knowledgeable. I would recommend him to anyone who is looking to b my daughter’s first vehicle with the assistance of Mike. Mike was very patient and knowledgeable. I would recommend him to anyone who is looking to buy a vehicle. More
by ngrady29
Employees Worked With
Mike Comrov
December 03, 2023
Great experience buying a car. Dino Black was very helpful with any questions I had. He made sure to introduce me to an auto tech with any questions I had as I maintain my cars m Dino Black was very helpful with any questions I had. He made sure to introduce me to an auto tech with any questions I had as I maintain my cars myself which I greatly appreciated. Every person I had contact with was helpful and knowledge. More
by RIchard G.
