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Russ Darrow Kia of Wauwatosa

Wauwatosa, WI

4.3
1,945 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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1901 N Mayfair Rd

Wauwatosa, WI

53226

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Showing 1,945 reviews

October 09, 2026

Was great, easy and short. I could say that I had to go due an issue in the last service More

by nscungio
Recommend Dealer
Yes
Oct 09, 2026 -

Russ Darrow Kia of Wauwatosa responded

We’re glad this visit felt straightforward and efficient. Our team is pleased we could quickly address your prior service concern on your Kia Sorento. Matt Kiscellus matt.kiscellus@russdarrow.com

October 06, 2026

It was a pleasure to meet with you and your team, and they were able to get me a better vehicle and a better upgrade. Everything is running smoothly. The service was awesome. I walked in and I saw t More

by ANTHONYLEIBITZKE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernardo Solano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2026 -

Russ Darrow Kia of Wauwatosa responded

Hearing that everything ran smoothly and you’re enjoying your new K4 means a lot to our team. Bernardo and our team are pleased we could find the ideal upgrade and help you drive off in a K4 that brings a smile every time. Matt Kiscellus matt.kiscellus@russdarrow.com

October 05, 2026

This dealership provides a video of the work that was done. The level of transparency this provides is fantastic! They keep the customer aware of any delays, reasons for delays and are very concerned wit More

by MDSTEWART53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher in Service
Oct 06, 2026 -

Russ Darrow Kia of Wauwatosa responded

Knowing that our video updates and clear communication kept you informed throughout your Kia Sportage’s service means a lot to our service team. Transparency is at the heart of how our service department operates, so it’s gratifying to know this approach resonated with you. Thank you for trusting us with your Sportage and for your five-star rating. Matt Kiscellus matt.kiscellus@russdarrow.com

October 05, 2026

Very good service. Thank you for service. Me encanta sus servicios. Muy feliz por eso. More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ajmal Taujoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2026 -

Russ Darrow Kia of Wauwatosa responded

We’re glad the service on your Kia Sportage met your expectations. Knowing you’re very happy and that you love our services means a lot to our service department. Matt Kiscellus matt.kiscellus@russdarrow.com

October 05, 2026

They went above and beyond I came for an oil change left with a new car they made it happen major!!!! I'm letting everybody know they get 10s across the board More

by BARRONMYKOL
Recommend Dealer
Yes
Employees Worked With
Scott Paeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Paeske
Oct 05, 2026 -

Russ Darrow Kia of Wauwatosa responded

Hearing that we could turn your oil change appointment into driving home in a new Kia Sorento is incredibly rewarding. Knowing you’re giving us 10s across the board and telling everyone about your experience means a lot to our team. Matt Kiscellus matt.kiscellus@russdarrow.com

October 04, 2026

My wait was a little longer than expected due to an additional recommended service but Chris was really friendly and checked in with me and made sure I knew what was going on. He is definitely an asset More

by Danaritz
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 04, 2026 -

Russ Darrow Kia of Wauwatosa responded

Your feedback about our friendly check-ins during the additional maintenance on your Kia Seltos reflects how our service department values keeping you informed. We’re glad the updates made your wait more comfortable and appreciate your five-star rating. Matt Kiscellus matt.kiscellus@russdarrow.com

October 03, 2026

It was a good experience They were easy to schedule with We will continue to use them More

by launsmith
Recommend Dealer
Yes
Employees Worked With
I'll
Oct 04, 2026 -

Russ Darrow Kia of Wauwatosa responded

Thanks for the five-star review! We’re happy scheduling service for your Kia Soul was easy, and we look forward to serving you again. Matt Kiscellus matt.kiscellus@russdarrow.com

October 03, 2026

Great service nice people Nice nice nice nice nice nice great coffee selection nice nice nice More

by MADAUSJ
Recommend Dealer
Yes
Oct 03, 2026 -

Russ Darrow Kia of Wauwatosa responded

Friendly service and a welcoming atmosphere are what our service department aims to deliver. Knowing you enjoyed our coffee selection and felt at home during service on your Kia Niro means a lot to our team. Matt Kiscellus matt.kiscellus@russdarrow.com

September 29, 2026

Connor is great. Super knowledgeable and responsible. The team always works quickly and keeps me updated More

by rebecca.kuczynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

Russ Darrow Kia of Wauwatosa responded

Your Kia EV6 is in great hands with our service team. Connor’s expertise and dependability ensure you get clear updates every step of the way. Hearing that our swift service and communication met your needs is truly rewarding. Matt Kiscellus matt.kiscellus@russdarrow.com

September 15, 2026

Nice friendly environment Seems to be a pretty professional environment where the people really try to help and they don’t mind you asking questions More

by Asneed4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2026 -

Russ Darrow Kia of Wauwatosa responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Matt Kiscellus matt.kiscellus@russdarrow.com