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Russ Darrow Kia of Wauwatosa

Wauwatosa, WI

Overview
Employees
Reviews
Vehicles
4.4
1,855 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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1901 N Mayfair Rd

Wauwatosa, WI

53226

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Showing 1,855 reviews

May 22, 2026

Friendly, quick and easy experience! Marquavis and the dealership were a pleasure to work with! More

by ellisha.donath
Recommend Dealer
Yes
Employees Worked With
Marquavis Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marquavis Maddox
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May 22, 2026 -

Russ Darrow Kia of Wauwatosa responded

We’re thrilled by your 5-star review. It’s wonderful to hear Marquavis provided a friendly, efficient and straightforward experience. Congratulations on your new Kia Sorento and happy driving. Matt Kiscellus matt.kiscellus@russdarrow.com

May 22, 2026

Friendly, quick and easy experience! Marquavis and the dealership were a pleasure to work with! More

by ellisha.donath
Recommend Dealer
Yes
Employees Worked With
Marquavis Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marquavis Maddox
Report | Print
May 22, 2026 -

Russ Darrow Kia of Wauwatosa responded

It’s fantastic to hear that Marquavis and our team made your experience friendly and seamless. Thank you for highlighting the quick and easy process. We appreciate your feedback. Matt Kiscellus matt.kiscellus@russdarrow.com

May 22, 2026

Scott listened to what we wanted and was able to find us the exact car within 10 days. He was friendly and knowledgeable. More

by HANNAH.JS.HARRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Paeske
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rigo Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2026 -

Russ Darrow Kia of Wauwatosa responded

Thanks for letting us know Scott was able to locate exactly what you wanted in just ten days. He’s glad to hear his friendly and knowledgeable approach made a difference. Enjoy your new Kia and feel free to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

May 21, 2026

In for oil change. Russ Darrow always does Extra. Tires, brakes, all sorts of other things get checked. GREAT job! More

by bobbiecollins9
Recommend Dealer
Yes
Employees Worked With
Antoine
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May 21, 2026 -

Russ Darrow Kia of Wauwatosa responded

We appreciate your five-star rating and the opportunity to service your Kia Soul. Our team is pleased to have gone the extra mile by inspecting your tires, brakes, and more during your oil change. We look forward to keeping your Soul running smoothly. Matt Kiscellus matt.kiscellus@russdarrow.com

May 20, 2026

Fast and effective Very easy to talk to and was very responsive Very good experience More

by WILLIC08
Recommend Dealer
Yes
Employees Worked With
Michale Mayweather
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May 20, 2026 -

Russ Darrow Kia of Wauwatosa responded

We’re delighted you found our process fast and effective and appreciated our team’s responsiveness. Thank you for choosing a new Kia and for sharing your positive experience. We look forward to assisting you again. Matt Kiscellus matt.kiscellus@russdarrow.com

May 20, 2026

I appreciate getting an appointment on short notice, and the service was very good. The oil change was completely promptly and I would recommend you for service. More

by MVTINO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2026 -

Russ Darrow Kia of Wauwatosa responded

Thank you for recommending our service for your Chevrolet. We’re glad Connor could get you in on short notice and complete your oil change promptly. Please reach out if we can help with any future maintenance. Matt Kiscellus matt.kiscellus@russdarrow.com

May 20, 2026

The repair process was completed quickly and painlessly. The waiting area is clean. I am very happy with the process. More

by ADAMFERRUSQUIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2026 -

Russ Darrow Kia of Wauwatosa responded

Thank you for servicing your Kia EV6 with us. It’s wonderful to hear your repair was completed quickly and without hassle and that you found the waiting area clean and comfortable. Connor and our team appreciate your feedback and look forward to assisting you again. Matt Kiscellus matt.kiscellus@russdarrow.com

May 20, 2026

The building itself, customer amenities, employees who gladly answer every question are all first rate. Just leased my 6th consecutive KIA from this same dealer location which I think says it all. More

by DKLUG
Recommend Dealer
Yes
Employees Worked With
Bernardo Solano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rigo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mayweather
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May 20, 2026 -

Russ Darrow Kia of Wauwatosa responded

Thank you for your kind feedback on our facility and team. We’re honored to support you through your sixth Kia lease and thrilled to see you behind the wheel of a new Sportage. Enjoy your drives, and feel free to reach out if any questions arise. Matt Kiscellus matt.kiscellus@russdarrow.com

May 19, 2026

Quick and friendly Car was done quickly and Sarena was friendly throughout the process Waiting area was clean More

by Wilfrem1
Recommend Dealer
Yes
Employees Worked With
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarena Hansen
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May 19, 2026 -

Russ Darrow Kia of Wauwatosa responded

We appreciate you taking the time to leave a five-star review. It’s great to hear your Kia Sportage was serviced promptly and that Sarena provided friendly assistance in a tidy waiting area. We look forward to helping with any future service needs. Matt Kiscellus matt.kiscellus@russdarrow.com

May 19, 2026

Ernesto was nothing but great when getting me a brand-new 2026 Kia. He worked hard, and I appreciate all the hard work. More

by halislaten
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernesto Parrilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2026 -

Russ Darrow Kia of Wauwatosa responded

We’re delighted Ernesto guided you through the purchase of your brand-new 2026 Kia Sorento with such dedication. It’s great to know his efforts stood out during your visit. Enjoy your new Sorento and let us know if there’s anything else we can help with. Matt Kiscellus matt.kiscellus@russdarrow.com

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