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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,441 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,441 reviews
January 08, 2023
I like how patient you guys were and helping me with everything. I’m sorry about my dad. I really love my car. everything. I’m sorry about my dad. I really love my car. More
by maria
Employees Worked With
January 08, 2023
Awesome dealership with great customer service! Tiara is amazing and a pleasure to work with. She was willing to work with our buying terms and come to a deal that everyone was happy with. Tiara is amazing and a pleasure to work with. She was willing to work with our buying terms and come to a deal that everyone was happy with. More
by schimmiee
Employees Worked With
Kumasi Allen, STEVEN A GARNER, Carmen Arteaga, Tiara James
December 30, 2022
After 15 years, it was time to buy a new vehicle! We knew we wanted a Kia Telluride. I knew the sales person, Tiara James, from daycare, and reached out to her. I found out she worked at Russ Darrow We knew we wanted a Kia Telluride. I knew the sales person, Tiara James, from daycare, and reached out to her. I found out she worked at Russ Darrow Kia. She was so easy to work with. Made the process flawless (along with her Manager, Steve). We were able to drive away in our new 2023 Kia Telluride in 2 days! Tiara & Steve, I will recommend Russ Darrow Kia to everyone! Thank you for making it so easy! More
by alisonmtalbot67
Employees Worked With
Steve , Tiara James
December 27, 2022
Through soft suggestion and regular followup Russ Darrow made my first bew car purachse an extraordinary experience. Valencia converted me onto vehicle I hadn't heard of, followed me through the process of made my first bew car purachse an extraordinary experience. Valencia converted me onto vehicle I hadn't heard of, followed me through the process of ordering, and maintained contact - without being invasive - over a sixth month time span. The process was never more or less than it had to be. More
by VehlynBlackfyre
December 16, 2022
Very inviting and friendly showroom. Great staff in every department. Great experience. Jason listened and worked to help me get exactly what I wanted. Couldn’t be happier!!! Absolutely Great staff in every department. Great experience. Jason listened and worked to help me get exactly what I wanted. Couldn’t be happier!!! Absolutely love the vehicle, by far most most favorite car yet. More
by forjenabelle
Employees Worked With
Kevin Minley, STEVEN A GARNER, Jason Marhal
December 12, 2022
Brianna was very knowledgeable and helpful. Everyone worked hard to help us find the car perfect for our family. Everyone worked hard to help us find the car perfect for our family. More
by Brittany W
December 09, 2022
Tiara is very friendly and accommodating. Never had a better buying experience. Would recommend her highly to others. Showroom was clean and well kept. Never had a better buying experience. Would recommend her highly to others. Showroom was clean and well kept. More
by Sries
Employees Worked With
STEVEN A GARNER, Tiara James
November 29, 2022
Very poor customer appreciation and bad attitude from this salesperson. She will not answer any questions and is very unhelpful. There must be customers that are just desperate for a car if they're w this salesperson. She will not answer any questions and is very unhelpful. There must be customers that are just desperate for a car if they're willing to deal with Valencia. More
by rico
November 28, 2022
Tiara was very helpful and just a pleasant person. She helped us find exactly what we were looking for! I would recommend if you need a vehicle go see her!!! She helped us find exactly what we were looking for! I would recommend if you need a vehicle go see her!!! More
by babydo2487
Employees Worked With
STEVEN A GARNER, Tiara James
