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Russ Darrow Mazda of Greenfield

Greenfield, WI

4.5
773 Reviews
Russ Darrow Mazda of Greenfield, located in Greenfield, WI, is your premier destination for new and pre-owned Mazda vehicles. With a wide selection of Mazdas, including sedans, SUVs, and crossovers, we provide options for every type of driver. Our expert team is committed to offering a hassle-free car-buying experience and exceptional customer service. All our pre-owned vehicles undergo a detailed inspection to ...
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3520 S 108th St

Greenfield, WI

53228

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Showing 773 reviews

July 26, 2025

The place is always clean, everyone is so customer focused - I lease my cars, Jason has been my sales person I think through most of them - I will only work with Jason More

by LMIRELAND88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Mertens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you so much for choosing Russ Darrow Mazda of Greenfield! Please let us know if we can be of any more assistance. Nick Saidai nick.saidai@russdarrow.com

July 25, 2025

Your guys are friendly, but dealing with you is frustrating sometimes. For example, when we were dropping off our car before we had to go to work, we were behind a couple people in line. The guy c More

by JACIandChris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Really like the video showing the work on the car. Great job! Keep up the good work. More

by rich4625
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Russ Darrow Mazda of Greenfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Greenfield! Nick Saidai nick.saidai@russdarrow.com

July 24, 2025

They are very patient and listen to exactly what I wanted and got my payments right where I want them!! More

by SPORTSMOM075
Recommend Dealer
Yes
Employees Worked With
Sone Phrakousonh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramses Torres-Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

July 22, 2025

Quick service and great customer service. They checked my car throughly and sent me a video. More

by fatimabornelas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Saidai nick.saidai@russdarrow.com

July 22, 2025

Slow, poor service. Car was finished long before I could pay to leave. Little communication. More

by GERRY.MUELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maxwell Munsell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

Russ Darrow Mazda of Greenfield responded

Gerry, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Nick Saidai nick.saidai@russdarrow.com

More
July 19, 2025

I was pleased with my technician, Michaele R, but frustrated with how backed up the department was despite having an appointment More

by SHINNERS412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael R.
Jul 20, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Saidai nick.saidai@russdarrow.com

July 18, 2025

I got the car I wanted with no pressure or issues. Ethan listened to what I wanted and got me a better financing option. More

by ELVIEEBERT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Bicha-Dale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquavis Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeanne Holtz
Jul 18, 2025 -

Russ Darrow Mazda of Greenfield responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Mazda of Greenfield! Nick Saidai nick.saidai@russdarrow.com

July 18, 2025

Love this place. They said it would be 2 1/2 hours to service my car, it was done way before that. I never have a problem when I come here. More

by DAWNSEAVIEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Randazzo
Jul 18, 2025 -

Russ Darrow Mazda of Greenfield responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

July 17, 2025

Good service, kind and warm staff. I was able to ask all the questions and get clarified with my concerns. More

by MBDXYUN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Russ Darrow Mazda of Greenfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

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