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Russ Darrow Mazda of Greenfield
Greenfield, WI
773 Reviews
Russ Darrow Mazda of Greenfield, located in Greenfield, WI, is your premier destination for new and pre-owned Mazda vehicles. With a wide selection of Mazdas, including sedans, SUVs, and crossovers, we provide options for every type of driver. Our expert team is committed to offering a hassle-free car-buying experience and exceptional customer service. All our pre-owned vehicles undergo a detailed inspection to ...
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Today:Open today 8:00 AM - 5:00 PM
Closed Now
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 773 reviews
July 26, 2025
The place is always clean, everyone is so customer focused - I lease my cars, Jason has been my sales person I think through most of them - I will only work with Jason focused - I lease my cars, Jason has been my sales person I think through most of them - I will only work with Jason More
by LMIRELAND88
Verified Customer
July 25, 2025
Your guys are friendly, but dealing with you is frustrating sometimes. For example, when we were dropping off our car before we had to go to work, we were behind a couple people in line. The guy c frustrating sometimes. For example, when we were dropping off our car before we had to go to work, we were behind a couple people in line. The guy checking everybody in seemed overwhelmed, and nobody was there to help him. I saw seven other employees walk by including most of them out in the area where you drop your car off. Not one offered to help check us in or even looked at us or acknowledged we were there. It behooves me that you guys do not cross train people. The guy checking us in was overwhelmed, and we were losing our patience because we were late for work. We have people walking around around joking, laughing, and not one person can help us get checked in or take our keys or start the form. It gets really annoying. I prefer not to go to the dealership, but my wife likes to come there. I prefer to go to the mall and pawn shop on the street where everybody who works there knows how to operate the computer and check somebody in. Another thing why does the guy checking us in have to walk across the room to get something off the printer to walk all the way back to his desk printers are extremely cheap. You can’t tell me that you can’t afford to have one by every workstation. Just the workflow seems unorganized in that respect and I personally don’t wanna come back there, but we might have to if we need something done specifically for the dealer More
by JACIandChris
Employees Worked With
July 25, 2025
Really like the video showing the work on the car. Great job! Keep up the good work. Great job! Keep up the good work. More
by rich4625
Employees Worked With
July 24, 2025
They are very patient and listen to exactly what I wanted and got my payments right where I want them!! and got my payments right where I want them!! More
by SPORTSMOM075
July 22, 2025
Quick service and great customer service. They checked my car throughly and sent me a video. They checked my car throughly and sent me a video. More
by fatimabornelas
July 22, 2025
Slow, poor service. Car was finished long before I could pay to leave. Little communication. Car was finished long before I could pay to leave. Little communication. More
by GERRY.MUELLER
Employees Worked With
July 18, 2025
I got the car I wanted with no pressure or issues. Ethan listened to what I wanted and got me a better financing option. Ethan listened to what I wanted and got me a better financing option. More
by ELVIEEBERT
July 18, 2025
Love this place. They said it would be 2 1/2 hours to service my car, it was done way before that. I never have a problem when I come here. They said it would be 2 1/2 hours to service my car, it was done way before that. I never have a problem when I come here. More
by DAWNSEAVIEW
Employees Worked With
Michael Randazzo
July 17, 2025
Good service, kind and warm staff. I was able to ask all the questions and get clarified with my concerns. I was able to ask all the questions and get clarified with my concerns. More
by MBDXYUN24
Employees Worked With
