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Russ Darrow Mazda of Greenfield

Greenfield, WI

Overview
Employees
Reviews
Vehicles
4.5
963 Reviews
Russ Darrow Mazda of Greenfield, located in Greenfield, WI, is your premier destination for new and pre-owned Mazda vehicles. With a wide selection of Mazdas, including sedans, SUVs, and crossovers, we provide options for every type of driver. Our expert team is committed to offering a hassle-free car-buying experience and exceptional customer service. All our pre-owned vehicles undergo a detailed inspection to ensure reliability and quality. Visit Russ Darrow Mazda of Greenfield today for the best selection, competitive pricing, and professional service!
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3520 S 108th St

Greenfield, WI

53228

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Showing 963 reviews

February 22, 2026

Nice and informative service. It was an easy process and I hope future service appointments work out the same. More

by PKAFKAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2026 -

Russ Darrow Mazda of Greenfield responded

We appreciate your feedback on the service for your Mazda CX-5. We’re pleased the process was easy and informative. We look forward to assisting you again at your next appointment. Nick Saidai nick.saidai@russdarrow.com

February 22, 2026

Jed and Tracy were amazing to work with and worked with me to get me in a safe brand new vehicle. Thankful for their hardworking and patience. More

by LUCASJALEESA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Baskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jed Vandenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you for your kind feedback. We’re thrilled that Jed and Tracy helped you secure a safe new Mazda CX-5. Enjoy your drive and please reach out if you need anything else. Nick Saidai nick.saidai@russdarrow.com

February 22, 2026

This is the best Mazda dealer ships in the history of dealer ships that ever shipped. More

by KACYMAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2026 -

Russ Darrow Mazda of Greenfield responded

It’s fantastic to hear that your Mazda CX-5 service experience surpassed your expectations. Maxwell is delighted our team could deliver such outstanding care. We look forward to assisting you again. Nick Saidai nick.saidai@russdarrow.com

February 21, 2026

I couldn't be happier with the Russ Darriw Dealership. They were polite ,friendly and professional. They took care of me as a customer and my vehicle. They also provided me with a loaner vehicle whi More

by Steve Itsines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Papelbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2026 -

Russ Darrow Mazda of Greenfield responded

It’s great to hear our friendly, professional team took care of you and that the loaner Mazda CX-30 kept you moving. Thank you for recommending us and trusting our service. Nick Saidai nick.saidai@russdarrow.com

February 21, 2026

They were efficient at fixing a repair that they originally did in August. They provided a free loaner and were friendly. More

by MARYDONOVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Papelbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2026 -

Russ Darrow Mazda of Greenfield responded

It’s great to hear we could efficiently complete the return repair on your Mazda CX-5 and provide a loaner vehicle for your convenience. Thank you for recognizing our friendly service. We look forward to assisting you again. Nick Saidai nick.saidai@russdarrow.com

February 21, 2026

Easy, communicated, figured it all out Took the time to. go over issues and possible remedies and followed up after the fact. More

by ARMYTRE81
Recommend Dealer
Yes
Employees Worked With
Ryan
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Feb 21, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you for sharing your thoughts on your Mazda CX-50 service. We’re pleased our team made the process straightforward, reviewed possible remedies in detail, and followed up afterward. Let us know anytime you need further assistance. Nick Saidai nick.saidai@russdarrow.com

February 20, 2026

Everything was done efficiently with no issues. Thank you for all of your help! Appreciated. More

by jenny.clinnin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Papelbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2026 -

Russ Darrow Mazda of Greenfield responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

February 20, 2026

Good service at an affordable price. Didn’t need to wait when my appointment time came More

by ENEISNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Papelbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2026 -

Russ Darrow Mazda of Greenfield responded

Thanks for sharing your feedback. We’re glad the service on your Mazda was quick, started right on time, and came at a great price. Matt and our service team appreciate your review and look forward to helping you again. Nick Saidai nick.saidai@russdarrow.com

February 19, 2026

Alfredo the sales consultant was amazing! This was my first time purchasing a car from Mazda, and I would rate his customer service and attention to my needs a ten! More

by LANITA0399
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Baskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Palomares Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you for choosing a new Mazda CX-5 and for the five-star review. Alfredo is delighted to know his service and attention met your needs. Enjoy every moment behind the wheel of your CX-5! Nick Saidai nick.saidai@russdarrow.com

February 18, 2026

Michael was kind and helpful in the beginning of my issue. As the process went on I had an extremely hard time communicating back and forth with him. Every time I would call to speak with him I would b More

by LAUREN.WOLF31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maxwell Munsell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Papelbon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2026 -

Russ Darrow Mazda of Greenfield responded

Lauren, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Nick Saidai nick.saidai@russdarrow.com

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