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Russ Darrow Mazda of Greenfield

Greenfield, WI

4.6
1,111 Reviews
Russ Darrow Mazda of Greenfield, located in Greenfield, WI, is your premier destination for new and pre-owned Mazda vehicles. With a wide selection of Mazdas, including sedans, SUVs, and crossovers, we provide options for every type of driver. Our expert team is committed to offering a hassle-free car-buying experience and exceptional customer service. All our pre-owned vehicles undergo a detailed inspection to ensure reliability and quality. Visit Russ Darrow Mazda of Greenfield today for the best selection, competitive pricing, and professional service!
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3520 S 108th St

Greenfield, WI

53228

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Showing 1,111 reviews

July 09, 2026

They got me in right away and did the oil change and even gave me a car wash More

by tweed1974_2009
Recommend Dealer
Yes
Jul 09, 2026 -

Russ Darrow Mazda of Greenfield responded

It’s great to hear we got you in quickly for your Cadillac XT5 oil change and left your vehicle refreshed after the wash. Thanks for choosing us for your service. Nick Saidai nick.saidai@russdarrow.com

July 08, 2026

They're always super nice, informative, and not a super long wait to get your stuff completed. And they don't try to sell you on nonsense that you don't need. More

by KATIEGIRL1717
Recommend Dealer
Yes
Employees Worked With
Nick C, he's always super nice and good
Jul 08, 2026 -

Russ Darrow Mazda of Greenfield responded

It’s great to hear you found our team friendly and informative while servicing your Nissan. We’re glad we could complete your service efficiently and offer only what your vehicle needs. Thank you for the five-star rating. Nick Saidai nick.saidai@russdarrow.com

July 06, 2026

I received very little communication about the issue I came in for. I left, after a diagnostic session, with no diagnosis, no fix, and having been charged $250 for seemingly nothing. More

by CASSIAFREDRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maxwell Munsell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Nick Saidai nick.saidai@russdarrow.com

July 06, 2026

The Mazda Greenfield dealership was great to work with! They were fast, communicative and pleasant. I would highly recommend! More

by HAILEYPLANTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Saidai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you for sharing your experience. We’re pleased to hear our team delivered fast, clear communication and a pleasant service visit for your Mazda CX-5. We appreciate your recommendation and look forward to helping you again. Nick Saidai nick.saidai@russdarrow.com

July 06, 2026

Very attentive overall. I was told car was washed, either it wasn’t or it was done poorly as there was still bird poop remnants on car. More

by kmfrank27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Corkill
Jul 07, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Saidai nick.saidai@russdarrow.com

July 05, 2026

Years ago when I first chose this shop it performed quality service. The staff and manager has changed since then; the integrity and attention to work performance has declined: forgetting to replace oi More

by LODAUSR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane Bode
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2026 -

Russ Darrow Mazda of Greenfield responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't live up to expectations. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns. Please reach out to us at your convenience. Thank you. Nick Saidai nick.saidai@russdarrow.com

July 02, 2026

Alfredo was great! He did everything to make us feel great about purchasing a vehicle. He took his time and was extremely patient with us. When I need a new car I’ll de More

by RIGOGAETA12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Palomares Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

Russ Darrow Mazda of Greenfield responded

It’s wonderful to hear Alfredo took the time to make you feel confident and comfortable during your purchase. Enjoy your new Mazda CX-5, and we look forward to helping you again when you’re ready for your next vehicle. Nick Saidai nick.saidai@russdarrow.com

July 01, 2026

Nicolas was extremely kind and honest about what my car needed. I really appreciated him coming to check on me to see if I needed anything while I was waiting More

by DYSON.AHOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas service desk 5 star
Jul 02, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you for your five-star rating. We’re glad the team provided clear guidance on your Mazda CX-5 service and checked in to ensure you were comfortable during your wait. We look forward to assisting you again. Nick Saidai nick.saidai@russdarrow.com

July 01, 2026

Service was professional and friendly as always. Kudos to Nick in the service department. I didn't catch her name, but the wonderful human at the cashier's desk is a delight. More

by HEATHERLEA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Corkill
Jul 02, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you for sharing your feedback about your Mazda CX-5 service. We’re pleased our service team provided professional and friendly care, and that our front desk staff brightened your visit. We appreciate your review and look forward to assisting you again. Nick Saidai nick.saidai@russdarrow.com

July 01, 2026

We are from out of town and arrived in Milwaukee with a strange car sound. Mack was super responsive to our predicament. On a Saturday! Ordered the parts and got it all done by Monday at noon. He arranged More

by ViktoriaFord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2026 -

Russ Darrow Mazda of Greenfield responded

We’re delighted to hear Maxwell was so responsive to your Mazda3 concern on a Saturday. We’re happy we could order parts quickly and complete service by Monday at noon. Arranging a loaner so you could enjoy Milwaukee for a few days was our pleasure. Nick Saidai nick.saidai@russdarrow.com

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