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Russ Darrow Mazda of Greenfield

Greenfield, WI

4.6
1,167 Reviews
Russ Darrow Mazda of Greenfield, located in Greenfield, WI, is your premier destination for new and pre-owned Mazda vehicles. With a wide selection of Mazdas, including sedans, SUVs, and crossovers, we provide options for every type of driver. Our expert team is committed to offering a hassle-free car-buying experience and exceptional customer service. All our pre-owned vehicles undergo a detailed inspection to ensure reliability and quality. Visit Russ Darrow Mazda of Greenfield today for the best selection, competitive pricing, and professional service!
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3520 S 108th St

Greenfield, WI

53228

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Showing 1,167 reviews

June 18, 2026

They were great and easy to work with. Had a great selection and exactly what I was looking for. More

by COREY.AUTREY
Recommend Dealer
Yes
Employees Worked With
Ethan Bicha-Dale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Bicha-Dale
Jun 18, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you for highlighting how easy it was to work with our team and the variety of our Mazda lineup. Ethan is glad we could deliver exactly what you were searching for. Nick Saidai nick.saidai@russdarrow.com

June 18, 2026

Repairs were done professionally and the proccess was smooth and stress free. Excellent customer service More

by natalyarokvic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Schulz
Jun 18, 2026 -

Russ Darrow Mazda of Greenfield responded

We’re happy to hear that the repairs on your Mazda CX-5 were handled professionally and that the process was smooth and stress free. Thank you for recognizing our team’s commitment to excellent customer care. Nick Saidai nick.saidai@russdarrow.com

June 18, 2026

All good but last service in Dec was better than this one. Last seevice ar same center had tyres tread around 5 and 6 and this time it was marked all 8 and when I asked to check again then all were marke More

by NS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor was really helpful though
Jun 18, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and ensure this doesn't happen again. Nick Saidai nick.saidai@russdarrow.com

June 18, 2026

courteous. Service took longer than anticipated but agent failed to communicate that with me which was frustrating. A minute of his time explaining would have g More

by Ghassankorban1961
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxwell Munsell
Jun 18, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We hope to see you again! Nick Saidai nick.saidai@russdarrow.com

June 17, 2026

Always seamless and smooth as usual. I was in and out before I got to settle down in the waiting area. That's how fast it was. More

by Ameeth
Recommend Dealer
Yes
Employees Worked With
Nicholas
Jun 17, 2026 -

Russ Darrow Mazda of Greenfield responded

It’s great to hear that your Toyota service was seamless and wrapped up before you even settled into the waiting area. We’re pleased the fast turnaround got you back on the road in no time. Thank you for sharing your experience, and we look forward to welcoming you again. Nick Saidai nick.saidai@russdarrow.com

June 17, 2026

As always, accommodating. Maxwell is my to go person. He is friendly, always looking out for what I need to make my vehicle run better. More

by DISARROJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you for sharing how accommodating and attentive Maxwell has been with your Mazda CX-5 service. It’s rewarding to know he looks out for your vehicle’s performance needs. We appreciate your continued trust and look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

June 17, 2026

I went to Russ Darrow Mazda greenfield for an oil change plus a tire rotation. More

by ASHLEY.BERGMANN
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Russ Darrow Mazda of Greenfield responded

Ashley, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

June 16, 2026

The customer service was excellent. I like seeing the video of the actions taken on the car. More

by CHRIS.DEROSIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2026 -

Russ Darrow Mazda of Greenfield responded

We’re delighted the service experience on your Mazda CX-50 exceeded your expectations. Being able to share those videos helps you see exactly what work was done, and we’re glad you found that helpful. Let us know if there’s anything else we can do for your CX-50. Nick Saidai nick.saidai@russdarrow.com

June 16, 2026

I'm very pleased with my Mazda dealership. I always get the appointment I want. They take excellent care of my car and they send me this neat little video. There's a nice, comfortable waiting More

by MERC1151
Workmanship
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan
Jun 16, 2026 -

Russ Darrow Mazda of Greenfield responded

We’re glad appointments suit your schedule and that your Mazda CX-5 always receives excellent care. It’s rewarding to know the video updates and comfortable waiting room with snacks enhance your visit. Thank you for the five-star rating. Nick Saidai nick.saidai@russdarrow.com

June 14, 2026

Friendly, helpful, relaxed. Much more transparent than expected. Good experience. Would recommend to a friend. More

by joe.vollmer01
Recommend Dealer
Yes
Employees Worked With
Zach Knaflic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Knaflic
Jun 15, 2026 -

Russ Darrow Mazda of Greenfield responded

It means a lot that you found our team approachable and transparent during your Mazda CX-50 purchase. We’re pleased your process felt relaxed and that you’d recommend us. Thank you for sharing your positive experience. Nick Saidai nick.saidai@russdarrow.com

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