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Russ Darrow Mazda of Greenfield

Greenfield, WI

Overview
Employees
Reviews
Vehicles
4.5
976 Reviews
Russ Darrow Mazda of Greenfield, located in Greenfield, WI, is your premier destination for new and pre-owned Mazda vehicles. With a wide selection of Mazdas, including sedans, SUVs, and crossovers, we provide options for every type of driver. Our expert team is committed to offering a hassle-free car-buying experience and exceptional customer service. All our pre-owned vehicles undergo a detailed inspection to ensure reliability and quality. Visit Russ Darrow Mazda of Greenfield today for the best selection, competitive pricing, and professional service!
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3520 S 108th St

Greenfield, WI

53228

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Showing 976 reviews

February 20, 2026

Everything was done efficiently with no issues. Thank you for all of your help! Appreciated. More

by jenny.clinnin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Papelbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2026 -

Russ Darrow Mazda of Greenfield responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

February 19, 2026

Alfredo the sales consultant was amazing! This was my first time purchasing a car from Mazda, and I would rate his customer service and attention to my needs a ten! More

by LANITA0399
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Baskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Palomares Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you for choosing a new Mazda CX-5 and for the five-star review. Alfredo is delighted to know his service and attention met your needs. Enjoy every moment behind the wheel of your CX-5! Nick Saidai nick.saidai@russdarrow.com

February 18, 2026

Michael was kind and helpful in the beginning of my issue. As the process went on I had an extremely hard time communicating back and forth with him. Every time I would call to speak with him I would b More

by LAUREN.WOLF31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maxwell Munsell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Papelbon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2026 -

Russ Darrow Mazda of Greenfield responded

Lauren, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Nick Saidai nick.saidai@russdarrow.com

Feb 22, 2026 -

Russ Darrow Mazda of Greenfield responded

Lauren, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Nick Saidai nick.saidai@russdarrow.com

February 15, 2026

Excellent customer service and the sales representative walk thru everything that was needed to operate the vehicle efficiently. More

by DCATAROZLI1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donavin Alsfelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Baskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cayden Czaplewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NA
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Feb 15, 2026 -

Russ Darrow Mazda of Greenfield responded

We appreciate your feedback on our customer service. It’s great that our sales representative guided you through all the features to ensure you feel confident with your Mazda. Enjoy the road ahead and let us know if you have any questions. Nick Saidai nick.saidai@russdarrow.com

February 14, 2026

The employees are always very kind. I feel like they completed my maintenance on a quick and timely manner. More

by KEITHKURI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Papelbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2026 -

Russ Darrow Mazda of Greenfield responded

Thanks for sharing your experience with our team. We’re glad to know your Mazda CX-30 maintenance was completed promptly and that our crew treated you with kindness. Nick Saidai nick.saidai@russdarrow.com

February 14, 2026

Great customer service again and again! Great customer service again and again! Great customer service again and again! More

by JSURFUS440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Baskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Papelbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2026 -

Russ Darrow Mazda of Greenfield responded

It's fantastic to hear you continue to receive outstanding service. Servicing your Mazda CX-30 is always a pleasure for our team. We look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

February 13, 2026

Listen to what I wanted performed on the service. Very timely service. I'LL BE BACK. More

by onegoodbiker
Recommend Dealer
Yes
Employees Worked With
My old xxx forgot
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Feb 13, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you for the five-star rating. We’re glad our team addressed your Ford Explorer service promptly and met your expectations. We look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

February 12, 2026

Had an excellent experience when I took my car in for an oil change. Service advisor was friendly, fast/efficient, and very knowledgeable. I had several random questions and he was able to answer all of the More

by RUSSDARROW.BRISKLY528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Papelbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2026 -

Russ Darrow Mazda of Greenfield responded

It’s wonderful to hear that Matt and our team provided a fast and informative oil change for your Mazda CX-30. We’re glad Matt could answer your questions and walk you through the touch-up paint instructions. We look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

February 11, 2026

Love getting the videos. Always professional staff and completed in a great amount of time. Only disappointment was not being able to get a car wash as it wasn't running as i More

by DONNWEST
Recommend Dealer
Yes
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Feb 11, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you for sharing your experience with your Mazda service. We’re glad the video updates and our team’s professionalism met your expectations and that we were able to complete your service promptly. We regret the car wash was unavailable due to the cold and hope to provide it on your next visit.

February 10, 2026

Great team: Jason, his trainee, Dinovan and the polish finance lady were fantastic Welcoming building with nice amenities More

by XAVPIL
Recommend Dealer
Yes
Employees Worked With
Jason Mertens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donavin Alsfelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeanne Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you for recognizing Jason, Donavin and our finance specialist. We’re pleased you felt at home in our welcoming space and appreciated the amenities during your visit to purchase your Ram. Please reach out if you need anything else.

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