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Russ Darrow Mazda of Madison
Madison, WI
480 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, making your car-buying experience seamless and enjoyable. Visit Russ Darrow Mazda of Madison today and discover why we’re the trusted choice for drivers in the Madison area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 480 reviews
April 24, 2025
Andy was so cooperative, responsible, welcoming ,and friendly. He managed the service in a right way. friendly. He managed the service in a right way. More
by sarahassani.md
Verified CustomerEmployees Worked With
April 24, 2025
This dealership is very nice and professional environment. The employees are understandable what the customers wants and needs. environment. The employees are understandable what the customers wants and needs. More
by Amar
Employees Worked With
April 24, 2025
The staff person I dealt with was very nice and easy to communicate with. I’ve been going in for an oil change as needed. My vehicle was purchased from Russ Darrow. I like this dealership communicate with. I’ve been going in for an oil change as needed. My vehicle was purchased from Russ Darrow. I like this dealership More
by JENALYN_US
April 23, 2025
Everyone was very friendly and helpful. I wasn’t sure what kind of car I wanted but I was able to give a list of things I was looking for and both Dans found me my dream car. I was able to I wasn’t sure what kind of car I wanted but I was able to give a list of things I was looking for and both Dans found me my dream car. I was able to trade in my car for a great deal. Dan Healey made me feel heard and was very clear about what my monthly payments were going to be. I HIGHLY recommend this dealership for your next car purchase!! More
by Bpayne
April 23, 2025
Excellent customers service, they proactively let me know about a warranty and quickly performed service. The loaner rental was easy as could be. On the other hand they failed to complete my requested additi about a warranty and quickly performed service. The loaner rental was easy as could be. On the other hand they failed to complete my requested additional service of installing a front license plate. My service sheet also called out a car wash was performed which was not done, writing that something was done that was clearly not done damages trust. I also had to call on Monday to verify if service was done and it turned out to have been complete days before. More
by Besper
Employees Worked With
April 23, 2025
The dealership was great to work with! !! Absolutely would recommend!! Brandon was an excellent and knowledgeable salesmen!! !! Absolutely would recommend!! Brandon was an excellent and knowledgeable salesmen!! More
by BELL.KATHLEEN15
Employees Worked With
April 23, 2025
Oil change was efficient and checked over car as well. Initially discrepancy on cost but was rectified immediately. Will return. Initially discrepancy on cost but was rectified immediately. Will return. More
by Wpjackman
April 22, 2025
Schedule make it easier. friendly And helpful people. Honest people and Service Good. Thank you for all the service friendly And helpful people. Honest people and Service Good. Thank you for all the service More
by DSOUKSAVATH
April 22, 2025
Service Department is always pleasant, helpful and informative. The waiting room is also comfortable and clean. informative. The waiting room is also comfortable and clean. More
by EATON.AL
