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Russ Darrow Mazda of Madison

Madison, WI

Overview
Employees
Reviews
Vehicles
4.7
720 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, making your car-buying experience seamless and enjoyable. Visit Russ Darrow Mazda of Madison today and discover why we’re the trusted choice for drivers in the Madison area!
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2302 W. Beltline Hwy.

Madison, WI

53718

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Showing 720 reviews

February 13, 2026

Very friendly and helpful. I brought my vehicle in for an oil change and had a very positive experience. The team was welcoming, helpful, and professional. They made the proces More

by CORDERO7316
Recommend Dealer
Yes
Employees Worked With
Nolan Sonekiao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nolan Sonekiao
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Feb 13, 2026 -

Russ Darrow Mazda of Madison responded

Thank you for entrusting your Mazda to our service team for an oil change. We’re delighted the process was smooth, timely and professional. We look forward to serving you again soon. Nick Zinniel nicholas.zinniel@russdarrow.com

February 13, 2026

Great job for a quick diagnosis of the issue and a good fix that works More

by no39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nolan Sonekiao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2026 -

Russ Darrow Mazda of Madison responded

We’re pleased Nolan provided a swift diagnosis and an effective repair for your Mazda CX-5. Thank you for the excellent rating and for choosing our service team. We look forward to assisting you again. Nick Zinniel nicholas.zinniel@russdarrow.com

February 12, 2026

Everyone was pleasant. My vehicle was completed quickly and the work was done well. Clean waiting area with snacks. From the time of arrival until I left the experience w More

by CFREE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hyams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2026 -

Russ Darrow Mazda of Madison responded

Thank you for sharing your experience. It’s wonderful to hear your CX-5 was serviced promptly and that our waiting area with snacks added to your comfort. Josh and the team look forward to welcoming you back. Nick Zinniel nicholas.zinniel@russdarrow.com

February 12, 2026

The sales and service staff are professional and easy to work with. Overall the process was smooth. More

by WUDELHOVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Trierweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Hoefling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hyams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2026 -

Russ Darrow Mazda of Madison responded

Thank you for highlighting how professional our sales and service teams were. We’re glad your Mazda visit was straightforward and appreciate you choosing us. Nick Zinniel nicholas.zinniel@russdarrow.com

February 11, 2026

It was good that I decided to get my new car from them, the staff is understanding, flexible a and very good at their job. I’m grateful for the service I received. More

by ALGHURAIBAWI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmet Karademir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2026 -

Russ Darrow Mazda of Madison responded

We’re delighted you chose your new Mazda CX-3 with us. It’s great to know our team’s understanding and flexibility made the process smooth for you. We appreciate your kind feedback and look forward to assisting you again. Nick Zinniel nicholas.zinniel@russdarrow.com

February 08, 2026

Best service that I have ever exoerienced, When I buy another Mazda I will look and buy from Russ Darrow Mazda of Madison More

by BOBSCH76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2026 -

Russ Darrow Mazda of Madison responded

Thank you for your kind words about the service on your CX-5. It means a lot that you’d turn to our team again for your next Mazda. We look forward to assisting you in the future.

February 07, 2026

Kyle was so sweet and helpful with picking out our car. This poor guy had to pull about 10 cars for us to test drive but he found us the perfect option in the end. Was so so patient and kind and knowledgea More

by Obille
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Dorfler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Healey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2026 -

Russ Darrow Mazda of Madison responded

Thank you for sharing your experience. Kyle is pleased his patience and expertise guided you through multiple options to find the perfect Mazda CX-5. Enjoy the road ahead in your new vehicle!

February 06, 2026

The service was good and Andy is a great advisor. He’s friendly and does a nice job of explaining everything. My complaint is that after paying $99 for an oil change, I did not receive a car wash. More

by TMARTI8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2026 -

Russ Darrow Mazda of Madison responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Nick Zinniel nicholas.zinniel@russdarrow.com

February 05, 2026

Always professional and helpful. Leah makes you feel welcome. It’s nice to have a positive experience at a dealership service department. More

by KENGOWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hoefling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2026 -

Russ Darrow Mazda of Madison responded

We’re grateful for your 5-star review and happy Leah provided a welcoming experience. It’s rewarding to know our service team supported you and your Mazda professionally. We look forward to helping you again.

February 05, 2026

Good experience as always. Clear concise explanations. Good service. Able to get prompt appointment as needed. More

by SAGRANT0
Recommend Dealer
Yes
Employees Worked With
Andrew.
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Feb 05, 2026 -

Russ Darrow Mazda of Madison responded

Thank you for sharing your positive service experience. We’re glad our team provided clear, concise explanations and scheduled your Mazda appointment promptly. We look forward to helping you again.

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