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Russ Darrow Mazda of Madison
Madison, WI
755 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, making your car-buying experience seamless and enjoyable. Visit Russ Darrow Mazda of Madison today and discover why we’re the trusted choice for drivers in the Madison area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 755 reviews
June 24, 2026
Very professional and helpful people, they helped me a lot to get my car and made sure I was happy. lot to get my car and made sure I was happy. More
by Ali
Verified Customer
June 24, 2026
Ahmet and Dan were both great during my buying process. Very happy with the service provided. Kody in the finance department was also very friendly and knowledgeable. Very happy with the service provided. Kody in the finance department was also very friendly and knowledgeable. More
by BAILEY SHOENER
June 23, 2026
Very accommodating Bought a used 2017 Toyota Highlander with a 20 year old trade-in. The vin number on the title was off by one letter. We were sent home with the new vehicle and the trade-in left at the d with a 20 year old trade-in. The vin number on the title was off by one letter. We were sent home with the new vehicle and the trade-in left at the dealership. When MVD in Madison only through the mail, correct the title, we will then get our trade-in amount in a check More
by SKILGORE1947
June 21, 2026
Once again, we have had a good experience buying Mazda number five from Russ Darrow. Dan was great as was the financial counselor, and he was very accommodating and helping us with learning the car. number five from Russ Darrow. Dan was great as was the financial counselor, and he was very accommodating and helping us with learning the car. More
by MSPATOLA0
June 20, 2026
Brandon was extremely welcoming as soon as we walked in and was great to work with. He was helpful and knowledgeable. and was great to work with. He was helpful and knowledgeable. More
by jord2anem
Employees Worked With
June 17, 2026
Dan was attentive when we first got to the dealership. He also was realistic with what the car was worth. He was flexible. Tim was an incredible sales person. He was detail oriented and responsive. He He also was realistic with what the car was worth. He was flexible. Tim was an incredible sales person. He was detail oriented and responsive. He answered all of my questions in a timely manner and was knowledgeable. He also worked with me to get a fair price on the car and trade in. One of the reasons I picked to purchase my car from this dealership was due to Tim’s excellent customer service. More
by A_Buyer
June 14, 2026
My wife and I had a great experience with Russ Darrow Mazda. Everyone was friendly and accommodating. Kyle, in particular was great. He was knowledgeable, patient, and respectful, and found the perfect Mazda. Everyone was friendly and accommodating. Kyle, in particular was great. He was knowledgeable, patient, and respectful, and found the perfect car for us! More
by davidhoulihan979
June 14, 2026
We had a great experience! Kyle was super knowledgeable, really friendly, and he found the perfect car for my husband and me. Kyle took the time to answer all our questions, Kyle was super knowledgeable, really friendly, and he found the perfect car for my husband and me. Kyle took the time to answer all our questions, and after we purchased the car, he spent time patiently showing us how to use all the bells and whistles. We will recommend Russ Darrow Mazda to our friends! More
by bewh528
June 13, 2026
This is my fourth time at Russ Darrow and Kyle was fantastic. Highly recommend this dealership and Kyle. He helped me explore my options and I wound up with a great new car. fantastic. Highly recommend this dealership and Kyle. He helped me explore my options and I wound up with a great new car. More
by CJUSTL
June 04, 2026
Charging customers a mandatory $499 etch fee feels like a rip-off when they don't even need it. There's already a dealership fee, so customers should be able to opt out of the etch fee. Also the car conditi rip-off when they don't even need it. There's already a dealership fee, so customers should be able to opt out of the etch fee. Also the car condition was very poor and they did not even provide the Keysense PIN. Overall dont recommend this dealership. More
by DK
