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Russ Darrow Mazda of Madison
Madison, WI
736 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, making your car-buying experience seamless and enjoyable. Visit Russ Darrow Mazda of Madison today and discover why we’re the trusted choice for drivers in the Madison area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 736 reviews
July 22, 2025
The service was quick and efficient. I like the video by the mechanic detailing the work done. The waiting area is clean and the snacks are appreciated I like the video by the mechanic detailing the work done. The waiting area is clean and the snacks are appreciated More
by ellen.robinson
Verified CustomerEmployees Worked With
July 19, 2025
Very friendly staff and made my purchase very easy. Only suggestion is to provide sales staff access to parts after hours so I could have picked up weather floor mats or other accessories while I was Only suggestion is to provide sales staff access to parts after hours so I could have picked up weather floor mats or other accessories while I was purchasing the car More
by JRWRIGHT0126
July 19, 2025
Great Experience at Russ Darrow Mazda in Madison with Dan Smith. Very Friendly, knowledgeable, and accommodating. We had a hard time making up our mind and test drove the CX90, CX 50, and CX5. In the end, Smith. Very Friendly, knowledgeable, and accommodating. We had a hard time making up our mind and test drove the CX90, CX 50, and CX5. In the end, we realized we didn't need all the room of the CX90, and while the CX 50 is a real nice car, Dan realized the CX 5 would be a better fit for our needs. He explained the differences and worked hard to be sure we were getting not only what we wanted but what we needed. Excellent work from start to finish! And Kody Cathman in Finance made the dreaded paperwork a piece of cake. More
by Lyn Pace
July 18, 2025
It was easy, quick, and efficient. Josh was courteous and able to easily explain what was going on Josh was courteous and able to easily explain what was going on More
by PATRICIA.COYNE13
July 18, 2025
Very pleased for the service on my car at Mazda Russ Darrow. Their associates were very professional and they delivered quality service. Darrow. Their associates were very professional and they delivered quality service. More
by Will
July 17, 2025
Very poor communication. ...no replacement sticker for oil change and the advisor told me they had reset the vehicles maintenance computer which they did not......I'm not even ...no replacement sticker for oil change and the advisor told me they had reset the vehicles maintenance computer which they did not......I'm not even sure they changed my oul! More
by Mtwombly
Employees Worked With
July 16, 2025
Said they tested and no squeaking brakes but as soon as I got the car I can hear the brakes squeaking consistently. got the car I can hear the brakes squeaking consistently. More
by NICOLE.KIBBLE
Employees Worked With
July 16, 2025
Sales experience was excellent. Best sales experience I've had they showed me great options and were well educated on the options that fit my lifestyle along with recommended warran Best sales experience I've had they showed me great options and were well educated on the options that fit my lifestyle along with recommended warranties and coverages. Dealership was fair about the trade in value of my previous car. Look forward to being with this dealership for a long time! More
by ATSCHATTSCHNEIDER
Employees Worked With
July 14, 2025
Bla blablab blabla blabla bla bla bla bla bla bla blab. Lab bb hhh bla Lab bb hhh bla More
by VINCETP3
