Russ Darrow Mazda of Madison

Russ Darrow is the best! I had been a loyal customer of over 3 years, i would recommend this dealership to anyone who is looking to buy new Mazda or serviced. You will be trea I had been a loyal customer of over 3 years, i would recommend this dealership to anyone who is looking to buy new Mazda or serviced. You will be treated with most respect and everyone was really friendly. More

Manufacture Recall Vehicle had two manufacture recalls. They worked with my schedule so I could drop off my car the day before the appointment and keep a loaner vehicle Vehicle had two manufacture recalls. They worked with my schedule so I could drop off my car the day before the appointment and keep a loaner vehicle overnight. The staff at Russ Darrow Mazda in Madison, Wisconsin are all courteous and accommodating. More

Great experience Very nice people to work with. Friendly and helpful.they answer all you questions and give you different options to make your decision in what you re Very nice people to work with. Friendly and helpful.they answer all you questions and give you different options to make your decision in what you really want to buy. More

Great Service! I received great service from this dealership, as usual! Danny in the service department gave me a good overview of the condition of my car and broug I received great service from this dealership, as usual! Danny in the service department gave me a good overview of the condition of my car and brought me a very detailed estimate of what needs to be done. He was courteous and professional! And my car is washed at the end of each service visit. Great job! More

Routine Service at Russ Darrow Mazda They took care of me quickly and efficiently. They also recognize me and make me feel welcome and appreciated. The service Department with Brian, They took care of me quickly and efficiently. They also recognize me and make me feel welcome and appreciated. The service Department with Brian, kelsey and Dan are worth the trip! More

Receptive, Responsive, Relaxed Matt was courteous, kind and patient, though we didn’t get off to a great start. He was thorough and personable in explaining my questions. He was obj Matt was courteous, kind and patient, though we didn’t get off to a great start. He was thorough and personable in explaining my questions. He was objectively quick to tune into what I desired in a vehicle. Well informed and knowledgeable team. More

Mazda Service Setting up an appointment for service on my Mazda 6 was professional and friendly over the phone! The sevice department is likewise the same! The tec Setting up an appointment for service on my Mazda 6 was professional and friendly over the phone! The sevice department is likewise the same! The technician throughly explained any questions I had. More

Exceptional Service Working with Hannah and the rest of the Russ Darrow team on the purchase of my new CX-5 was an great experience. Everyone was extremely kind and helpf Working with Hannah and the rest of the Russ Darrow team on the purchase of my new CX-5 was an great experience. Everyone was extremely kind and helpful, which makes the car buying experience easier. I'm glad to have made my purchase here. More

Great service, long wait Excellent experience all around, great rate on our trade in but the process was slow going and alot of waiting for people to free up Excellent experience all around, great rate on our trade in but the process was slow going and alot of waiting for people to free up More

Love my Certified Mazda CX-5! I started and ended my search for a gently used Mazda CX-5 at Russ Darrow. I knew the features I wanted, and Russ Darrow had one I was interested in. I started and ended my search for a gently used Mazda CX-5 at Russ Darrow. I knew the features I wanted, and Russ Darrow had one I was interested in. It was just a matter of coming together on price. My salesman was Dylan Marshall, and I had a wonderful experience working with him. He's knowledgeable, funny, and very low pressure. I bought the vehicle right after the test drive at a price I'm very happy with. I've taken my past Mazdas to Russ Darrow for service and have always had a good experience. Next time you're in the market for a new (or new-to-you) vehicle, I recommend you include Russ Darrow on your car-shopping list of dealers. More