Russ Darrow Mazda of Madison

Great service with fun people I love working with Russ Darrow Mazda is service people. They are good at what they do, they are fast, and they always make me smile. The service man I love working with Russ Darrow Mazda is service people. They are good at what they do, they are fast, and they always make me smile. The service manager Brian is particularly lighthearted and funny. I appreciate all the laughs I can get! A merry heart is good medicine for the soul! More

Great service My CX5 wasn’t shifting right and the engine light came on. I took it in first thing in the morning without an appointment. Brian Hunter is a pleasure My CX5 wasn’t shifting right and the engine light came on. I took it in first thing in the morning without an appointment. Brian Hunter is a pleasure to work with! He eased my worries and gave me a rental to use while it was being worked on. He takes the worry out of having car repairs done! Honestly he’s a great person to work with!! More

Genuine people with a good atmosphere The service and sales people there make you feel right at home. Justin makes the slaes experience there seemless and learned more than expected. Tha The service and sales people there make you feel right at home. Justin makes the slaes experience there seemless and learned more than expected. Thank you. More

Fantastic John was a fantastic salesman and his product knowledge was amazing! He showed me everything about the car, all the features and how they worked and w John was a fantastic salesman and his product knowledge was amazing! He showed me everything about the car, all the features and how they worked and what benefit they had for me. I never new what my Mazda was capable of and I thank John for showing me! More

Smooth as butter The best experience I’ve ever had at a car dealership. I was most apprehensive about the financial aspect of buying a new car but Allison provided a p The best experience I’ve ever had at a car dealership. I was most apprehensive about the financial aspect of buying a new car but Allison provided a pressure free environment and was honest, knowledgeable and very patient. She made me feel comfortable every step of the way. Will never shop anywhere else for vehicles for my family. More

See Review. Allison made the experience seamless, and attended to my personal needs, so I didn't just feel like a transaction. Typically I feel high pressure in Allison made the experience seamless, and attended to my personal needs, so I didn't just feel like a transaction. Typically I feel high pressure in the finance office, but she consulted me on what would be best for my needs. More

Seamless process. Exceptional service. Working with Allison at Russ Darrow was a great experience. Allison was very informative and made the financing process quick and seamless. Allison’s Working with Allison at Russ Darrow was a great experience. Allison was very informative and made the financing process quick and seamless. Allison’s knowledge and attention to detail made all the difference; a true asset to Russ Darrow. We will definitely work with Russ Darrow for our future car buying needs! More

Kyle is awesome We had been looking at cars for a couple of days. We had gone to four or five dealerships, and all of the people that we dealt with were your stere We had been looking at cars for a couple of days. We had gone to four or five dealerships, and all of the people that we dealt with were your stereotypical “car salesman.” Fake tan, toupee like hair, pushy, etc. (I know that sounds a bit offensive, but it’s really what happened!) Not so with Kyle! He’s a genuine person, a genuinely nice guy and a pleasure to work with. I never felt like we were in some way being conned, he was straight forward and truthful. We came in looking for a new Mazda, and ended up with a used truck, but we’re not finished yet and I’m sure we’ll be back. Thanks for making what we consider somewhat of a chore a great experience, Kyle! More

Absolutely terrific! My sales person John was very knowledgeable and helped walk me threw everything on the car! The great customer service continued through to the financ My sales person John was very knowledgeable and helped walk me threw everything on the car! The great customer service continued through to the finance office where Allison walked me threw and helped me understand all the paperwork! Great experience and terrific customer service! More