Russ Darrow Mazda of Madison - Service Center

Very friendly staff and made my purchase very easy. Only suggestion is to provide sales staff access to parts after hours so I could have picked up weather floor mats or other accessories while I was Only suggestion is to provide sales staff access to parts after hours so I could have picked up weather floor mats or other accessories while I was purchasing the car More

Very pleased for the service on my car at Mazda Russ Darrow. Their associates were very professional and they delivered quality service. Darrow. Their associates were very professional and they delivered quality service. More

Excellent service. Friendly staff. Great at explaining work that needs to be done. Free carwash Friendly staff. Great at explaining work that needs to be done. Free carwash More

It was easy, quick, and efficient. Josh was courteous and able to easily explain what was going on Josh was courteous and able to easily explain what was going on More

Very poor communication. ...no replacement sticker for oil change and the advisor told me they had reset the vehicles maintenance computer which they did not......I'm not even ...no replacement sticker for oil change and the advisor told me they had reset the vehicles maintenance computer which they did not......I'm not even sure they changed my oul! More

Said they tested and no squeaking brakes but as soon as I got the car I can hear the brakes squeaking consistently. got the car I can hear the brakes squeaking consistently. More

Sales experience was excellent. Best sales experience I've had they showed me great options and were well educated on the options that fit my lifestyle along with recommended warran Best sales experience I've had they showed me great options and were well educated on the options that fit my lifestyle along with recommended warranties and coverages. Dealership was fair about the trade in value of my previous car. Look forward to being with this dealership for a long time! More

The staff ar Russ Darrow made it easy to make an appointment and performed the maintenance effectively and effectively. appointment and performed the maintenance effectively and effectively. More

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Free oil change! Easy and fast. I like that you take appointments for an oil change Easy and fast. I like that you take appointments for an oil change More