Russ Darrow Mazda of Milwaukee
Milwaukee, WI
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Everything was great, except for one tiny issue ……the detail job they did …… waited a long time, for a bad job…..tire dressing all over the paint …… wiping streaks all over the paint, probably just from detail job they did …… waited a long time, for a bad job…..tire dressing all over the paint …… wiping streaks all over the paint, probably just from a dirty towel…… I would have rather had no detail, than a bad one More
Tommy Huynh is a wonderful person and a great sales associate. He always kept my needs in the forefront and both explained and showed me the differences among the models. THANK YOU, TOMMY! associate. He always kept my needs in the forefront and both explained and showed me the differences among the models. THANK YOU, TOMMY! More
No option to leave 0 stars, so one star it is. Poor experience for this repeat customer. Inexperienced salespeople, very pushy sales tactics and we were told it would be a waste of the manager’s Poor experience for this repeat customer. Inexperienced salespeople, very pushy sales tactics and we were told it would be a waste of the manager’s time to provide us with a bottom-line cost of the vehicle. Also refused to provide information on existing Mazda lease. We will not be returning to Russ Darrow Mazda in the future and will spread the word. More
Great experience working with this dealership! Everyone was very helpful and attentive, they took the time to listen to our concerns and answer questions and make sure we felt comfortable with eac Everyone was very helpful and attentive, they took the time to listen to our concerns and answer questions and make sure we felt comfortable with each step in the process, which I super appreciated! Alejandro worked with us and he was amazing also! Very genuine and excellent customer service. More
We had a great experience with this dealership, everything went smoothly and quickly, and all the staff was very attentive, friendly, and personable. Alejandro helped us and he was fantastic. Some everything went smoothly and quickly, and all the staff was very attentive, friendly, and personable. Alejandro helped us and he was fantastic. Some sales reps at other dealerships come off as needy or pressuring, but that was not the case with Alejandro. His authenticity and genuine care shone through in all our interactions with him. He was very knowledgeable and even if there was a question we asked that he wasn’t quite sure on, he went to double check and followed up with his, which felt very trustworthy. More