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Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
990 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 990 reviews
Verified Customer
June 27, 2026
Great Everyone was professional and the service was great Everyone was professional and the service was great also the wait wasn't as long as I thought it will be Everyone was professional and the service was great also the wait wasn't as long as I thought it will be More
by ORAREED15
June 27, 2026
Great Everyone was professional and the service was great Everyone was professional and the service was great also the wait wasn't as long as I thought it will be Everyone was professional and the service was great also the wait wasn't as long as I thought it will be More
by ORAREED15
June 26, 2026
Its always good The customer service is always good, and informative and helpful. Satisfied customer informative and helpful. Satisfied customer More
by Jeromeperkins
June 25, 2026
I was there to get additional repair work after a vacation issue that left me stranded out of state for 17 days. Heather worked with Zurich to get it approved and customer care to help secure back or vacation issue that left me stranded out of state for 17 days. Heather worked with Zurich to get it approved and customer care to help secure back ordered part. Done quickly when all parts were received More
by dabair60
Employees Worked With
Heather
June 23, 2026
They wanted me to leave my car with no rental. Came there 3 times with appt. For 3 weeks. Have extended warranty. The service guy giving all these prices not considering my warranty. I'm upset no Came there 3 times with appt. For 3 weeks. Have extended warranty. The service guy giving all these prices not considering my warranty. I'm upset no service xxxxxx off. Didn't get car fixed left. More
by parrett53
June 19, 2026
As always this dealership maintains a superior customer focus. From start to finish everyone I encountered was friendly and asked if I needed anything else. I only allow them to do maintenance on my Jeep. focus. From start to finish everyone I encountered was friendly and asked if I needed anything else. I only allow them to do maintenance on my Jeep. Jermaine always ask about future needs. Russ Darrow CJDR is the best. More
by oglesby1d
June 18, 2026
I was able to call the day before to schedule my oil change for the next day. Got in and out. Jermaine did an awesome job. Thank you change for the next day. Got in and out. Jermaine did an awesome job. Thank you More
by londonbarbie101
June 18, 2026
Was the most helpful and attentive transaction I've experienced in a long time Super kool experienced in a long time Super kool More
by rommier309
June 17, 2026
Amazing from the time I walked in, the appraisal, the finance were so fast and precise, took only an hour and a half to finalize my purchase. I can't say enough about the salesmanship also, very friendly finance were so fast and precise, took only an hour and a half to finalize my purchase. I can't say enough about the salesmanship also, very friendly knowledgeable, and I definitely would come back. More
by JOSEPH.REBRO
Employees Worked With
Derrick Taylor, Hunter Somers, Shannon
