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Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
990 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 990 reviews
June 15, 2026
Easy to navigate. Associates are friendly I will be back! Thank you for the car wash too! Associates are friendly I will be back! Thank you for the car wash too! More
by slesnik13
Verified Customer
June 15, 2026
Everytime I bring my car into Russ Darrow it's a good experience. They kept me in the loop with what was going on with my vehicle and I got it back faster than expected! Thanks Kristian! experience. They kept me in the loop with what was going on with my vehicle and I got it back faster than expected! Thanks Kristian! More
by GELHAART
Employees Worked With
Kristian
June 13, 2026
Chris the service writer was very responsive , great communication. Everything was completed in a timely manor and they put customer service at a top level. communication. Everything was completed in a timely manor and they put customer service at a top level. More
by carson.stoller21
Employees Worked With
Chris
June 11, 2026
Seamless from start to finish. Every person I encountered during my visit was very friendly and helpful! They respected my time crunch and got me in and out promptly. Every person I encountered during my visit was very friendly and helpful! They respected my time crunch and got me in and out promptly. More
by RFRANSON
Employees Worked With
Kevante
June 09, 2026
My vehicle was misdiagnosed and I still paid the diagnostic fee. I was told the suspension noise was just my exhaust. I took my vehicle somewhere else for a second opinion and it's the rear shock. diagnostic fee. I was told the suspension noise was just my exhaust. I took my vehicle somewhere else for a second opinion and it's the rear shock. More
by nicole.heim28
Employees Worked With
Heather
June 05, 2026
I appreciate the group sticking with this warranty issue. It is now corrected. Ariana form Jeep customer was wonderful keeping me up to date due to a production delay for a part required for our 2017 Jeep W It is now corrected. Ariana form Jeep customer was wonderful keeping me up to date due to a production delay for a part required for our 2017 Jeep Wrangler, stick manual shift that was out of production and inventory. Thanks to you all. More
by bafinegold
June 04, 2026
Always patient and polite willing to help or answer any questions Easy to work with questions Easy to work with More
by Granderson1957
