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Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
919 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 919 reviews
December 20, 2025
The service ,communication and follow up was outstanding. If I need any additional service on my vehicle I will return. If I need any additional service on my vehicle I will return. More
by Jamarmullen
Verified CustomerEmployees Worked With
December 18, 2025
Usually a good experience Just a long wait But keeping cost down is important for a loyal customer cost down is important for a loyal customer More
by Debi
December 17, 2025
Both were very professional, they kept me up to date on what the technician found cost and time it would take to complete the job. I would highly recommend these two guys and dealership to everyone. Thanks what the technician found cost and time it would take to complete the job. I would highly recommend these two guys and dealership to everyone. Thanks for the great service, Dennis More
by Dyenor5185
Employees Worked With
Rob and Kris
December 16, 2025
Test driven too many miles for a start stop battery replacement ? Joy ride or running around. Seat and radio positions should be returned to normal. Remove paper floor mat. Michael Rinner was f replacement ? Joy ride or running around. Seat and radio positions should be returned to normal. Remove paper floor mat. Michael Rinner was fantastic. Good man. Service tech not so good. More
by Mark
Employees Worked With
December 13, 2025
The staff there was very respectful and helpful with helping me get things situated about my vehicle and giving me acknowledgment of what’s going on with my vehicle helping me get things situated about my vehicle and giving me acknowledgment of what’s going on with my vehicle More
by Ken Williams
Employees Worked With
December 10, 2025
Very good all around experience both sales, service, finance. Comfortable surroundings and I love the duck! finance. Comfortable surroundings and I love the duck! More
by JAKABRIEL2000
December 10, 2025
My experience was normal. Jermaine did a good job helping in the first initial visit. I called back to speak with him again but he wasn't in. Not sure if he got the message to Jermaine did a good job helping in the first initial visit. I called back to speak with him again but he wasn't in. Not sure if he got the message to return my call. I had more questions about the inspection and possibly getting a quote. More
by User-5588519ffa
December 09, 2025
Buying our first Jeep was a great experience. The staff was incredibly friendly, helpful, and made the whole process smooth. AJ was committed to ensuring I got everything I wanted in our new vehi The staff was incredibly friendly, helpful, and made the whole process smooth. AJ was committed to ensuring I got everything I wanted in our new vehicle. Clayton and Shannon were also professional and accommodating. Highly recommend this dealership! More
by whitterskelly7
