Russ Darrow Metro Mazda

Visited Russ Darrow Mazda of Milwaukee in late 2018 to attempt to lease a new vehicle. During the test drive the salesperson told a colorful story of being arrested. I was later given a price that was goo attempt to lease a new vehicle. During the test drive the salesperson told a colorful story of being arrested. I was later given a price that was good only that day, which is obviously a textbook pressure tactic. I said no, and left. I called the salesperson the next day with questions about how they arrived at the price, and later received a phone call from the sales manager during which he screamed at me and declared the negotiations over. I went to another dealer and got the same vehicle at a better price. Do not go to Russ Darrow Mazda of Milwaukee. More

The service tech was very professional. Explained all the completed services and outlined potential other necessary repairs. Showed the cost of those extra services, but was not pushy about scheduling. completed services and outlined potential other necessary repairs. Showed the cost of those extra services, but was not pushy about scheduling. More

BEST dealership in the area! Would highly recommend to anyone interested in purchasing a vehicle anyone interested in purchasing a vehicle More

Everything was excellent and Bruce was very, very helpful and knowledgeable and knowledgeable More

Awesome service!!!very professional and super fast.RDM is the best dealership and it’s staff is the best. Thank you for helping me and other customers. the best dealership and it’s staff is the best. Thank you for helping me and other customers. More

What a fun experience. I walked in overwhelmed by my options, not knowing what I wanted. Kevin put me behind the wheel of a Mazda 3 sedan and the connection was instantaneous. From there it was just a m options, not knowing what I wanted. Kevin put me behind the wheel of a Mazda 3 sedan and the connection was instantaneous. From there it was just a matter of being efficiently guided through the blizzard of paperwork so I could go home with my brand new beautiful car. More

Everyone there as very informative and moved everything along quickly. After having bad experiences at other dealers I will definitely refer them to other people. along quickly. After having bad experiences at other dealers I will definitely refer them to other people. More

I had good service at the dealership. My service attendant Laura did an absolutely wonderful and professional job during the whole service process. I am very satisfied. attendant Laura did an absolutely wonderful and professional job during the whole service process. I am very satisfied. More

Zero is being generous! I purchased a car 4 days ago & has questions when we got home. I left several messages. No response received. I spoke with the receptionist to make sure to pass the message I woul has questions when we got home. I left several messages. No response received. I spoke with the receptionist to make sure to pass the message I would like a call back fro the manager who was there during our purchase (Matt Thornberg), she said she did. This is day 4th of waiting for a call back. There is no words to describe how poor their customer service is. Please save yourself of misery More

I recently drove home with a Mazda CX-30. First of all, I’m in love with the car! All the safety features are impressive. It is a perfect balance of sport and luxury, both inside and out. My experience at I’m in love with the car! All the safety features are impressive. It is a perfect balance of sport and luxury, both inside and out. My experience at Russ Darrow Metro Mazda was as outstanding as my purchase. Chris, Matt, Warren and the rest of the team went above and beyond to ensure I was satisfied with my decision. I would highly recommend this dealership! More