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Russ Darrow Mitsubishi

Waukesha, WI

4.5
536 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
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W226S1700 WI-164

Waukesha, WI

53186

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Showing 536 reviews

November 27, 2017

Service was terrible!!!!!! Went for my first of 3 free oil changes and experience was not good. Service writer rude, did not get my car washed as promise because car wash not wo More

by Steven22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Lupo
Dec 16, 2017 -

Russ Darrow Mitsubishi responded

Steven, we're sorry that we didn't provide you with a stellar experience. We try to be courteous and efficient 100% of the time but unfortunately sometimes we fail to live up to our own expectations. Please give us another chance to earn your business back. Next time you come in ask for Rob up front and he will make sure that you are taken care of. Again, we're sorry and we promise to do better!

November 27, 2017

Great Professional Customer Service I worked with a young man on Wednesday evening who really went all out for me. He was very professional. I would gladly referred anyone who needs a c More

by Mary A Sanford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Atkins III
November 22, 2017

Very happy Dan helped to give us a great experience. The whole process was fairly quick and he got us driving a nice new reliable vehicle. The service department More

by DanM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Zillmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rigo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Sutton
November 19, 2017

Great service and body work. Needed some work done on my Outlander. Marvin in service took care of the guts issues. Andreas took care of the skin. Sid redid the striping. Good job More

by radbassist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin and Andreas
November 18, 2017

Excellent Service I had an oil change done and they also took care of my safety recall. Bob is very friendly and helpful. It took less than an hour. More

by PatsFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Sterling
November 17, 2017

Purchase Amazing experience when purchasing my vehicle. Sean was very helpful to make sure everything was good before I left the dealership with my new vehicle More

by Dolllines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Sutton
November 16, 2017

car purchase! Best place to buy a car great managers that explain the process of purchasing a car and the sales person was a great person to work with took his time More

by Juana87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2017

High payments for an average vehicle Friendly staff helped me in a sticky situation and got me in a car the day of totaling my previous vehicle. Price point high for an average car. More

by Pierson123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annette Ortiz
November 08, 2017

Fixed small hood dent with a little rust I had checked with other paint shop’s (like Goff’s) and was given a price $150 higher from them! I was very satisfied with Russ Darrow’s work!! A bi More

by Oneblondegem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Kolander
November 08, 2017

Excellent Service Great quality work! It is really refreshing to meet a service department who delivers great customer service as well as vehicle service. Manager Bob More

by Lori Schmitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Sterling
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